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Toyota of New Bern

New Bern, NC

4.7
278 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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278 Reviews of Toyota of New Bern

May 27, 2023

Amber was wonderful! Never had anyone that nice. Gave me her cell # to communicate. Bob More

by bbuttermore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
May 29, 2023 -

Toyota of New Bern responded

Bob - It was our pleasure to complete your vehicle's service! Amber and the Toyota of New Bern team thank you for your business and wish you safe travels down the road!

May 24, 2023

Great quick service I can if I want to but I don’t want to write 15 More

by hansjwerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jones
Report | Print
May 25, 2023 -

Toyota of New Bern responded

Thank you for the review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you back again at Toyota of New Bern!

May 12, 2023

Having 197k plus on my sequoia I thought maybe it was time to have my brakes reworked. It was also time to have the oil changed. TOY of New Bern did an excellent job telling me why I didn’t need brakes More

by tljohnson1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
Report | Print
May 15, 2023 -

Toyota of New Bern responded

We're so glad to hear that our team at Toyota of New Bern provided you with excellent service for your Sequoia! Thank you for taking the time to share your positive experience and for choosing our dealership for your service. We're thrilled that we could help keep your vehicle running smoothly and safely. Take care!

May 04, 2023

Always friendly and gets my car done on time if there is anything wrong they let me know More

by Sharonlester54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Report | Print
May 04, 2023 -

Toyota of New Bern responded

Thanks for working with the Toyota of New Bern team, Sharon!

May 05, 2023 -

Sharonlester54 responded

Always friendly help you anyway they ca. Gets car gone on a timely manner

May 03, 2023

Friendly, knowledgeable staff and easy to work with! I love how they stand by their product after the sale. More

by sbunting
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Report | Print
May 03, 2023 -

Toyota of New Bern responded

We're thrilled to see you've had an excellent experience at Toyota of New Bern! Our team prides itself on being knowledgeable and easy to work with. Thank you for your review! We hope to have the opportunity to work with you again in the future!

April 24, 2023

Great service, customer oriented and honest. Service department is thorough and communicates clearly work to be performed and accurate cost estimate. More

by rpmstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Apr 25, 2023 -

Toyota of New Bern responded

We're over the moon our team has demonstrated our commitment to customer service! Thanks for supporting Toyota of New Bern with your business and stellar review. Drive safe!

April 21, 2023

My service experience was very organized, David was very friendly and helpful and other customers that I encounter for very friendly. It was a good experience. More

by Pl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 21, 2023 -

Toyota of New Bern responded

We're thrilled to hear about your organized and friendly service experience at Toyota of New Bern! David and our team always strive to provide top-notch service to our customers. Thank you for your kind words and we hope to see you again soon for your next service appointment!

April 20, 2023

Amber, Rick and Hunter are the best. Amber is service and Rick and Hunter are service technicians. They are the best at what they do. Very considerate and professional. Thank you for More

by gcowanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Rick and Hunter
Report | Print
Apr 21, 2023 -

Toyota of New Bern responded

We are so glad to hear that Amber, Rick, and Hunter were able to provide you with such wonderful service here at Toyota of New Bern! We appreciate your kind words and hope to see you again in the future for any of your service needs.

April 20, 2023

Does a great job taking care of the coustom But need to get more coupons! More

by valeriewalton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Apr 20, 2023 -

Toyota of New Bern responded

Thank you for reviewing Toyota of New Bern! We appreciate your feedback and hope to assist you again in the future!

April 15, 2023

Excellent service, knowledgeable employees great service advisor Comfortable waiting area, clean restrooms, very clean overall. Timely appointments More

by jaynedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Frasier
Report | Print
Apr 19, 2023 -

Toyota of New Bern responded

Jayne, thank you for sharing your 5-star experience at Toyota of New Bern! We are thrilled to hear that the team delivered such an outstanding experience. We appreciate your business and hope to see you back again down the road!

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