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Toyota of New Bern

New Bern, NC

4.7
280 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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280 Reviews of Toyota of New Bern

April 20, 2023

Amber, Rick and Hunter are the best. Amber is service and Rick and Hunter are service technicians. They are the best at what they do. Very considerate and professional. Thank you for More

by gcowanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Rick and Hunter
Report | Print
Apr 21, 2023 -

Toyota of New Bern responded

We are so glad to hear that Amber, Rick, and Hunter were able to provide you with such wonderful service here at Toyota of New Bern! We appreciate your kind words and hope to see you again in the future for any of your service needs.

April 15, 2023

Excellent service, knowledgeable employees great service advisor Comfortable waiting area, clean restrooms, very clean overall. Timely appointments More

by jaynedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Frasier
Report | Print
Apr 19, 2023 -

Toyota of New Bern responded

Jayne, thank you for sharing your 5-star experience at Toyota of New Bern! We are thrilled to hear that the team delivered such an outstanding experience. We appreciate your business and hope to see you back again down the road!

April 14, 2023

Great experience. would recommend to others we in for tire rotation job well done.Talked to salesperson had great talk with Tommy. More

by Egg
Recommend Dealer
Yes
Employees Worked With
Tommy Jones
Report | Print
Apr 19, 2023 -

Toyota of New Bern responded

Thank you for this 5-star review of Toyota of New Bern! We appreciate your shoutout to Tommy and the team. Take care!

April 14, 2023

In and out quickly. Robert listened to what was needed and helped with inside screen controls. He was very courteous and professional. More

by Herbssue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 18, 2023 -

Toyota of New Bern responded

Thank you for taking the time to leave us a review! We are thrilled to hear that Robert was able to assist you efficiently and provide courteous and professional service. We appreciate your business and hope to see you again in the future. Safe travels down the road! -- The Toyota of New Bern Team

April 12, 2023

The service department (Robert) dealt with our issue and we were pleased with their work. More

by David
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 19, 2023 -

Toyota of New Bern responded

We're thrilled Robert provided helpful assistance! Thanks for the support, David. - The Toyota of New Bern team

April 10, 2023

This dealership Toyota in New Bern Does a great 👍 job! Has a Great team! Keep up the good work More

by valeriewalton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
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Apr 19, 2023 -

Toyota of New Bern responded

Thank you so much for highlighting how you've enjoyed working with our team at Toyota of New Bern! We're grateful for your support!

April 05, 2023

Great service very pleasant waiting area tech took care of all concerns in timely manner More

by Bcote
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Apr 06, 2023 -

Toyota of New Bern responded

Thank you for this great review of Toyota of New Bern! See you next time!

November 30, 2022

What an amazing experience from moment to moment. TJ in service, has excellent communication skills as he explained the problems with my car as I made decisions about what to do. I am a senior, so I More

by joycrhodes@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Thompson
Report | Print
May 19, 2022

Bobby our sales person was very knowledgeable and efficient with buying process. Lifetime service was a big deal for us. More

by Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
May 13, 2022

Friendly, professional and willing to work with you to ensure you get the vehicle you need. More

by drookienav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
Report | Print
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