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Toyota of New Bern

New Bern, NC

4.7
278 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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278 Reviews of Toyota of New Bern

October 07, 2024

Very clean facility, great customer service, and good honest work done in the service department. Total shout out to Dan Cluck who goes above and beyond everytime I’m there for service, which is very oft More

by Tundra Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan cluck
Report | Print
Oct 07, 2024 -

Toyota of New Bern responded

Thank you for the fantastic feedback! We're delighted to hear that Dan and our service team at Toyota of New Bern consistently provide excellent care. We appreciate your recommendations and look forward to seeing you again soon!

September 14, 2024

Toyota of New Bern is where we purchase all our cars since 1997. The main reason is their service department, always extremely helpful, professional and they keep me informed of what they're doing and More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott , Bruce Smith
Report | Print
Sep 16, 2024 -

Toyota of New Bern responded

Bill, we're honored to have earned your trust and loyalty since 1997! Thank you for highlighting the exceptional service from our team at Toyota of New Bern. We look forward to continuing to serve you like family!

September 10, 2024

Bruce made the buying experience a breeze , his knowledge and negotiating made it So Easy ! More

by mrrogers67@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Report | Print
Sep 11, 2024 -

Toyota of New Bern responded

We love to hear you had a fantastic experience here at Toyota of New Bern! Bruce will appreciate the kudos. Drive safely!

September 03, 2024

Excellent dealership with excellent service reps. Always appreciate the service reps being so kind and nice to me when I take my Lexus for service there. More

by Beachgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon in Service
Report | Print
Sep 03, 2024 -

Toyota of New Bern responded

Thank you for the kind words! We're delighted to hear that our service reps at Toyota of New Bern have made your visits enjoyable. We appreciate your continued trust in us for servicing your Lexus!

August 30, 2024

Rob, in the service department is very professional and caring concerning what the desires and needs concerning their vehicle. More

by gcowanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Sep 02, 2024 -

Toyota of New Bern responded

Thank you for highlighting Rob's professionalism and care! We're proud to have him on our Toyota of New Bern team. We appreciate your feedback and look forward to serving you again!

August 30, 2024

Robert is knowledgeable, experienced, and super friendly. He is definitely my go-to guy! The service is excellent. I use them for all my car needs. More

by susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Briggs
Report | Print
Sep 02, 2024 -

Toyota of New Bern responded

We're delighted to hear that Robert and the team at Toyota of New Bern have earned your trust with their excellent service. Thanks for choosing us for all your car needs!

August 30, 2024

No matter my problem this Dealer has always taken wonderful care of my car needs More

by khumphrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Sep 02, 2024 -

Toyota of New Bern responded

We are glad to hear that our team has taken excellent care of your automotive needs. Thanks for choosing Toyota of New Bern!

August 26, 2024

Have always had a great experience with Toyota of New Bern- am on my 4th leased vehicle. Fantastic staff - wonderful service - pleasant surroundings More

by melinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Report | Print
Aug 26, 2024 -

Toyota of New Bern responded

Melinda, we're delighted to hear you've had consistently great experiences with us at Toyota of New Bern. Thanks for your continued trust and support!

August 19, 2024

Great people and good service i would recommend to anyone look forward too future business with you More

by billyrayrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Aug 19, 2024 -

Toyota of New Bern responded

Thanks for your generous review and recommendation! The team at Toyota of New Bern wishes you happy miles ahead.

August 14, 2024

Friendly, answers any questions, explains what will be done with your car service, gets your vehicle out in a timely manner. More

by boyette.diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Aug 14, 2024 -

Toyota of New Bern responded

Thank you for the positive feedback! We're glad to hear our team at Toyota of New Bern provided friendly and efficient service. We appreciate your support!

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