Toyota of New Bern

No. 1 Dealership The Salesman, Tommy L Jones, was courteous, patient and extremely informed as was the financial Mgr. Shaun. They and others make Toyota dealership, No The Salesman, Tommy L Jones, was courteous, patient and extremely informed as was the financial Mgr. Shaun. They and others make Toyota dealership, No. 1 in my book. I would and do recommend Toyota and Tommy L Jones. More

Buy local I recently found myself in need of a new car and decided to shop, I visited 4 local dealerships in New Bern comparing brands and prices. Toyota was t I recently found myself in need of a new car and decided to shop, I visited 4 local dealerships in New Bern comparing brands and prices. Toyota was the final one I visited and from the moment I walked in I was met with an eager to please staff ready to do business, Brent was my salesman and immediately went to work and made the experience as painless as he could. Very professional, knowledgeable and personable. I look forward to a long relationship with our local Toyota dealership. A Sincere Thanks to the entire staff. More

New car Great experience. Would absolutely recommend this dealership and the salesman Alex! They worked hard to stay within my budget while meeting my require Great experience. Would absolutely recommend this dealership and the salesman Alex! They worked hard to stay within my budget while meeting my requirements. No stress! More

A very good experience My overall experience with Toyota has been a great one, from the ease of purchase with the salesperson to the finance manager to the service departmen My overall experience with Toyota has been a great one, from the ease of purchase with the salesperson to the finance manager to the service department. I would recommend my family and friends to this dealership. More

New Purchase Wanted to replace an older Tacoma. I started with the service department since I used their service with the older vehicle. They introduced me to Al Wanted to replace an older Tacoma. I started with the service department since I used their service with the older vehicle. They introduced me to Alex Barletta. Good choice since he is very knowledgeable (40 plus years). He was very pleasant to work with and showed us all the features with the new Tacoma. He was most cordial to work with and made our vehicle purchase a good time. We drove off several hours later with a 2017 Toyota Tacoma which has been great so far and will be a reliable quality vehicle for years to come . More

New purchase Because Toyota and their employers(Scott Norris) and (Sean S.) Was very cooperative and informative and they went above and beyond to make sure we was Because Toyota and their employers(Scott Norris) and (Sean S.) Was very cooperative and informative and they went above and beyond to make sure we was very satisfied More

They don't care about you or your financial situation long story short they made it seem like a sweet deal when in reality they took advantage of us BIG TIME. Sold us a new car at a very unfair price , to long story short they made it seem like a sweet deal when in reality they took advantage of us BIG TIME. Sold us a new car at a very unfair price , took our old car as a trade in , and now we are paying 30,000 for a 16,000 car. We had to leave in a rush I told them we would come back but they are so pushy they did all the signing within 15 min. They prey and take advantage of young military couples. Sickening to say the least. This does not end here. I don't understand how a person can sleep soundly at night knowing they've just screwed us over in so many ways. I do NOT reccomend this dealership to ANYONE who is unsure of what they want or willing to pay. Stay away they don't care about you or your financial situation they're just trying to rip you off . More

Good value and excellent service Saw discounts on 2017 Camry online. Contacted Bob G. (had worked with him before). He had the car ready to be test driven when we got there. Answer Saw discounts on 2017 Camry online. Contacted Bob G. (had worked with him before). He had the car ready to be test driven when we got there. Answered all my questions. And we left with a new car! I was only interested in a Camry because of my previous experience, i.e. 15 years and 217,000 miles on my 2002 Camry! Can't say enough good things about a Camry or about Bob. He is so personable and so helpful. We will use him again! More

Toyota Corolla 2017 I would have give even a higher rating if there were more stars! Bruce is the best! You have a keeper! A+++salesman! This is the 3rd car we have purch I would have give even a higher rating if there were more stars! Bruce is the best! You have a keeper! A+++salesman! This is the 3rd car we have purchased from him and will continue to deal with him as long as he is a salesman there. The service department is also excellent as we previously had a 2014 Corolla and we did all our servicing there. They are cordial, professional, and have me in and out as soon as possible! More

Excellent experience James was great and made sure we go the best deal on our brand new car. He was very friendly and made this a great experience for us. We will forever James was great and made sure we go the best deal on our brand new car. He was very friendly and made this a great experience for us. We will forever recommend Toyota of new bern More