Toyota of Morristown

They behave as though they service the highest paid community. Replaced a water pump for $1,600. $400 parts list and three hours of labor later. Also the repair techs get a piece of the parts and la community. Replaced a water pump for $1,600. $400 parts list and three hours of labor later. Also the repair techs get a piece of the parts and labor and as a result, the tech involved with the estimate will be used and their schedule availability dictates when you can bring it in. If you want to go to a service place that you can repetitively trust and not look over every service estimate with a fine toothed comb.....Don't go to Morristown Toyota. More

Fast and easy service. Very friendly staff. Overall very professional. Would return for service again. Very friendly staff. Overall very professional. Would return for service again. More

Took my Prius in for third complimentary service. I am impressed with the efficiency and professionalism of the staff. The courtesy shuttle is a huge benefit and the drivers are very pleasant and e I am impressed with the efficiency and professionalism of the staff. The courtesy shuttle is a huge benefit and the drivers are very pleasant and efficient. More

Went in for my 3rd service, Everything went well. Keith was good to deal with. Keith was good to deal with. More

I’ve been dealing with this dealership for many years and have been extremely satisfied. Everyone is very courteous and attentive, especially Alvin Delgado, Ray, and Liz Brauer. They care deeply about the cu have been extremely satisfied. Everyone is very courteous and attentive, especially Alvin Delgado, Ray, and Liz Brauer. They care deeply about the customer and do everything in their power to make what could be a harrowing experience a pleasant one at the dealership. They are very knowledgeable and, most important, honest in their dealings. Referring to my recent visit for service on my Highlander, I was taken care of by Braylin Hernandez. He was extremely efficient and attended to everything having to do with servicing my car. He was very courteous and informative and went through every step with me. An extremely personable and knowledgeable young man who is definitely an asset to your organization! More

As usual Jared assured that all went smoothly with my service. I've had to have a lot of repairs on my 2015 RAV 4 that has almost 150,000 miles on it for obvious reasons this year and he has worked with service. I've had to have a lot of repairs on my 2015 RAV 4 that has almost 150,000 miles on it for obvious reasons this year and he has worked with the mechanic and me to prioritize and minimize the financial trauma. Jared has always been professional, courteous and friendly. Having been a customer service manager in the healthcare field I am very aware of and appreciate customer service. Jared does an excellent job and frequently goes above and beyond to to assure I am informed and in agreement with plan of action and result. I've never had an issue with any service that's been performed by your team and highly recommend them. I also use your courtesy transport team every time. They have also have been professional and friendly. Twice when I unexpectedly needed to leave my car I was given a loaner. I hated this because it was an upgrade from my RAV 4 and I didn't want to return it and they told me I could not keep it in exchange for the RAV! Bummer. This is a wonderful service and did temporarily lessen the blow from the sticker price of the needed repairs. Thank you for giving me the opportunity to share my positive feedback. Debbie More

It was nice working with Samuel Caban and Mich Cooper. Very service oriented and prrompt Very service oriented and prrompt More

It was a Quick, easy & efficient service. The staff was Very professional. my Car came out sparkling clean . The staff was Very professional. my Car came out sparkling clean . More

Doug Muller excellent rep. Service call fast and spot on. Car wash however far too slow. Car wash took longer than service. Wait area clean. We went to sales area while waiting Service call fast and spot on. Car wash however far too slow. Car wash took longer than service. Wait area clean. We went to sales area while waiting and the guy had a personality of a rock. Could not care less on working deal as loyal customers. Our old sales guy no longer there after many years and who we followed from Warnock. Toyota’s HUGE loss! What good is service when sales people are terrible? More

Great service on my Prius. Sam was very helpful and the quality is great. Shuttle service also nice to have. Sam was very helpful and the quality is great. Shuttle service also nice to have. More