Toyota of Morristown

Thank so much for the great personal service you gave to me and my family. I can't think of a bigger day in our son's life than to pick out his first car. It was exciting for all of us, and you made it enjo me and my family. I can't think of a bigger day in our son's life than to pick out his first car. It was exciting for all of us, and you made it enjoyable and stress-free! You not only provided great insight as a car professional, but you added that special "mother's" touch that was very helpful. Our son has gone on just a few short excursions this weekend, all of which were to places to eat. He loves the car and more importantly, loves showing it to his family and friends. Special thanks to our salesman, Jim, for making our car buying experience awesome! No doubt you and your Toyota team were exceptional from start to finish. More

Really bad experience ever. Please be care full with the Finance Office - with one word they are swindlers. They will try to do everything to scr.. you to get more money from you. NEVER EVER BACK AGAIN!!! Finance Office - with one word they are swindlers. They will try to do everything to scr.. you to get more money from you. NEVER EVER BACK AGAIN!!! More

I have shopped for and bought seven new vehicles from I have shopped for and bought seven new vehicles from dealerships over the years. Usually it is a stressfull experience full of exaggeration, lies, a I have shopped for and bought seven new vehicles from dealerships over the years. Usually it is a stressfull experience full of exaggeration, lies, and downright deception. It seems it is always a fight to get a fair deal. My experience at Morristiown Toyota was totally different. This was by far the best overall experience that I've ever had. I am positive that part of the reason was because of my salesperson Jim Demercurio. I never felt pressured to buy anything, my questions were all answered to my satisfaction, and the test rides i took were extensive and unrushed. Even though I was interested in some of the more budget priced Toyotas (Corollas, Matrixes and possibly the Yaris) , I was treated by Jim as if I was interested in a higher priced car. Jim literally took hours to make sure I was satisfied with my choice and the price I paid. I got what I considered a fair price for my trade-in as well with none of the usuall "xxxxxx business". I have recommended Jim and Morristown Toyota to both friends and family members. I am hoping to have my new Corolla paid off in three years upon which I will be looking for a car for my wife. The first thing I will do is call Jim Demercurio at Morristown Toyota. More

This is the best experience I've ever had at a car dealership. When I was car shopping, I dealt with slaesman after salesman and manager after manager. Their intrest in my life was fake and as shall dealership. When I was car shopping, I dealt with slaesman after salesman and manager after manager. Their intrest in my life was fake and as shallow as my pockets. Jim helped me from step to step and had me out of there, ready to go, with the vehicle of my dreams! I had been researching this car for a while before I purchased it and got a great deal. I would reccomend this place. More

Brought a car that I was thinking about buying for inspection. Staff, especially Jennifer was very friendly and knowledgeable. The performed the inspection as requested and it took exactly the amount inspection. Staff, especially Jennifer was very friendly and knowledgeable. The performed the inspection as requested and it took exactly the amount of time they said it would. The valet parking is great. Their price was almost 1/2 of what I was quoted from another dealership in Caldwell. I drove 15 minutes to get to Morristown Toyota even though the other dealership was only 2 minutes away. Great experience. More

Alex Davis was extremely approachable, friendly and helpful. I feel that he went the extra mile in assisting me with my circumstances in obtaining a vehicle. He helped me get my car to a shop to put a helpful. I feel that he went the extra mile in assisting me with my circumstances in obtaining a vehicle. He helped me get my car to a shop to put a special device that I needed on my car, and he delivered the car to my house for me. The only problem I had with Toyota of Morristown was when I purchased a warranty from Andre Mutone. I feel like he ran me in circles because I didn't know much about warranties and I left with a headache and feeling that I was a little ripped off. More

My experience was great since the moment I walked in, I felt really comfortable. Alex listened to what i was looking for and gave mi the impression that instead of talking to a sales person i was talking felt really comfortable. Alex listened to what i was looking for and gave mi the impression that instead of talking to a sales person i was talking to a friend. At all time they were willing to work with me so i could walked out with the car i was dreaming for. I truly recommend this DEALER. More

I recently purchased my second car from Toyota of Morristown and was nothing short of pleased with the experience. The sales staff took the time to answer my questions and to ensure I was getting a f Morristown and was nothing short of pleased with the experience. The sales staff took the time to answer my questions and to ensure I was getting a fair price and a great trade-in value. Shopping for a car can be a very stressful process, but it’s great to have found a dealership that I trust and that makes buying a car enjoyable. I had my last Toyota serviced at this dealership as well and will absolutely be doing the same with my new car. I would highly recommend this dealership to anyone in the Morristown area interested in purchasing a Toyota. More

Negotiated for a 2010 Rav4 Sport. They offered the vehicle at a price that they were firm on. We decided to not buy on that day to consider it. In meantime Hurricane Sandy hit and our area was badly e vehicle at a price that they were firm on. We decided to not buy on that day to consider it. In meantime Hurricane Sandy hit and our area was badly effected. Internet manager kept calling asking to earn our business. Based on this we called the manager and said if the car was still available we would purchased at their offered price.he promised to call back. Approximately 10 minutes later we receive email from Internet manager stating that the car was available but they could not sell for the price previously agreed upon, saying that they could not accept our offer (actually the price was set by them not us) and that the car was now $1,000 more. Don't know why we didn't deserve at least a call back to be informed of this. Called the Internet manager about the change in price and he blamed it on a new store manager. We have owned several Toyotas which we purchased new, including a currently owned vehicle, and have always felt that we were treated fairly and honestly. Can't say the same for this dealership. Would certainly not recommend doing business with this dealership. More

Jim greeted my wife and I with a smile and a handshake, and took plenty of time test-driving multiple cars with us. Jim did not talk at us the entire time, rather, he allowed us to just spend time driving and took plenty of time test-driving multiple cars with us. Jim did not talk at us the entire time, rather, he allowed us to just spend time driving the car and to get a feel for the vehicle. When we did have questions, he was happy to answer them. The try-before-you-buy experience was very relaxed and not rushed. Once we found the model that interested my wife and I, the three of us settled on a fair price for the new car, though our trade-in was priced a bit lower than what we had researched. Until we signed the papers with the financing manager, Jim was the only Toyota representative with which we worked. This was such a welcomed change from previous experiences with other brands where we would be sent from manager to manager while working on a price. Our overall experience with Jim D. at Morristown Toyota was positive and relaxed. More