Toyota of Morristown

The service dept of this dealership is excellent. My service rep was tom who was a pleasure to deal with. This trip I visited the showroom to see about a new vehicle. Nuccio Lisitano helped me. I gav service rep was tom who was a pleasure to deal with. This trip I visited the showroom to see about a new vehicle. Nuccio Lisitano helped me. I gave him my info and he told me his manager said a deal was possible. I asked about a 2013 camry hybrid and an early termination of my current 2010 camry hybrid. He said he would call m e the next day. Needless to say I never received a call back from this individual. I don't know if a deal could not be made or the money was impossible to complete the deal. I called him 4 or 5 times and left messages on his voicemail but he would not return my calls. This experience left a very sour taste in my mouth. I don't know if he is still there but (I will never deal with him again More

I recently went with my daughter to Toyota of Morristown and had the best experience imaginable. I couldn't believe I was in a car dealership. This Watson the heels of, a day earlier, the worst experience and had the best experience imaginable. I couldn't believe I was in a car dealership. This Watson the heels of, a day earlier, the worst experience I ever had with Toyota of Caldwell. They did a classic bait and switch with a quoted price "out the door". Evidently they had no idea what this term meant bc they started piling over $1500 onto the quoted price. The experience left me livid and my dUghter in tears. At Toyota of Morristown I asked to speak directly with a sales manager as I didn't want to get tossed around from salesman to salesman to manager Like I was t Caldwelll Toyota. I was greeted warmly by the owner of Morristown Toyota and we quickly settled on a very fair and reasonable price for my daughter's 2013 RAV4. The salesman who drew up the paperwork was no less polite and helpful. Even the finance manager was super, and we wound up buying some add-ons at a nicely reduced price. Another young fellow even assembled my grandson's car seat and installed it in the new car. I couldn't have asked for a better experience at Toyota of Morristown -- forthright, honest, Sensitive and everything else that CLdwell Toyota wasn't. I will buy again from Tojyota of Morristown! As for Caldwell Toyota, they should be embarrassed and ashamed of their old fashioned get em in And screw em approach to sales. More

Thank so much for the great personal service you gave to me and my family. I can't think of a bigger day in our son's life than to pick out his first car. It was exciting for all of us, and you made it enjo me and my family. I can't think of a bigger day in our son's life than to pick out his first car. It was exciting for all of us, and you made it enjoyable and stress-free! You not only provided great insight as a car professional, but you added that special "mother's" touch that was very helpful. Our son has gone on just a few short excursions this weekend, all of which were to places to eat. He loves the car and more importantly, loves showing it to his family and friends. Special thanks to our salesman, Jim, for making our car buying experience awesome! No doubt you and your Toyota team were exceptional from start to finish. More

Really bad experience ever. Please be care full with the Finance Office - with one word they are swindlers. They will try to do everything to scr.. you to get more money from you. NEVER EVER BACK AGAIN!!! Finance Office - with one word they are swindlers. They will try to do everything to scr.. you to get more money from you. NEVER EVER BACK AGAIN!!! More

I have shopped for and bought seven new vehicles from I have shopped for and bought seven new vehicles from dealerships over the years. Usually it is a stressfull experience full of exaggeration, lies, a I have shopped for and bought seven new vehicles from dealerships over the years. Usually it is a stressfull experience full of exaggeration, lies, and downright deception. It seems it is always a fight to get a fair deal. My experience at Morristiown Toyota was totally different. This was by far the best overall experience that I've ever had. I am positive that part of the reason was because of my salesperson Jim Demercurio. I never felt pressured to buy anything, my questions were all answered to my satisfaction, and the test rides i took were extensive and unrushed. Even though I was interested in some of the more budget priced Toyotas (Corollas, Matrixes and possibly the Yaris) , I was treated by Jim as if I was interested in a higher priced car. Jim literally took hours to make sure I was satisfied with my choice and the price I paid. I got what I considered a fair price for my trade-in as well with none of the usuall "xxxxxx business". I have recommended Jim and Morristown Toyota to both friends and family members. I am hoping to have my new Corolla paid off in three years upon which I will be looking for a car for my wife. The first thing I will do is call Jim Demercurio at Morristown Toyota. More

This is the best experience I've ever had at a car dealership. When I was car shopping, I dealt with slaesman after salesman and manager after manager. Their intrest in my life was fake and as shall dealership. When I was car shopping, I dealt with slaesman after salesman and manager after manager. Their intrest in my life was fake and as shallow as my pockets. Jim helped me from step to step and had me out of there, ready to go, with the vehicle of my dreams! I had been researching this car for a while before I purchased it and got a great deal. I would reccomend this place. More

Brought a car that I was thinking about buying for inspection. Staff, especially Jennifer was very friendly and knowledgeable. The performed the inspection as requested and it took exactly the amount inspection. Staff, especially Jennifer was very friendly and knowledgeable. The performed the inspection as requested and it took exactly the amount of time they said it would. The valet parking is great. Their price was almost 1/2 of what I was quoted from another dealership in Caldwell. I drove 15 minutes to get to Morristown Toyota even though the other dealership was only 2 minutes away. Great experience. More

Alex Davis was extremely approachable, friendly and helpful. I feel that he went the extra mile in assisting me with my circumstances in obtaining a vehicle. He helped me get my car to a shop to put a helpful. I feel that he went the extra mile in assisting me with my circumstances in obtaining a vehicle. He helped me get my car to a shop to put a special device that I needed on my car, and he delivered the car to my house for me. The only problem I had with Toyota of Morristown was when I purchased a warranty from Andre Mutone. I feel like he ran me in circles because I didn't know much about warranties and I left with a headache and feeling that I was a little ripped off. More

My experience was great since the moment I walked in, I felt really comfortable. Alex listened to what i was looking for and gave mi the impression that instead of talking to a sales person i was talking felt really comfortable. Alex listened to what i was looking for and gave mi the impression that instead of talking to a sales person i was talking to a friend. At all time they were willing to work with me so i could walked out with the car i was dreaming for. I truly recommend this DEALER. More

I recently purchased my second car from Toyota of Morristown and was nothing short of pleased with the experience. The sales staff took the time to answer my questions and to ensure I was getting a f Morristown and was nothing short of pleased with the experience. The sales staff took the time to answer my questions and to ensure I was getting a fair price and a great trade-in value. Shopping for a car can be a very stressful process, but it’s great to have found a dealership that I trust and that makes buying a car enjoyable. I had my last Toyota serviced at this dealership as well and will absolutely be doing the same with my new car. I would highly recommend this dealership to anyone in the Morristown area interested in purchasing a Toyota. More