Toyota of Morristown

I called to have a routine service. However, the day before had some very strange happenings with the (2006) PRIUS' transmission. Went "wacko". I described same and the techs couldn't find anything before had some very strange happenings with the (2006) PRIUS' transmission. Went "wacko". I described same and the techs couldn't find anything wrong or anything that came up on the computer...........I was told it was investigated and everything was OK. John came upstairs to get me when the work was completed. He explained everything to me and off I went. More

I feel that my experience with Morristown Toyota was positive one. John was very pateint and i was able to go home with the car i wanted that day. I would recommend this dealership to a friend or realti positive one. John was very pateint and i was able to go home with the car i wanted that day. I would recommend this dealership to a friend or realtive. More

Every time I have my Camry serviced at your Morristown facility, I am treated in a courteous and friendly manner. Service takes a short amount of time getting me in and out quickly. Your waiting room is facility, I am treated in a courteous and friendly manner. Service takes a short amount of time getting me in and out quickly. Your waiting room is comfortable with coffee and snacks available. That is why I find it very convenient to have my car serviced in Morristown. More

I have a '99 4Runner Limited which I bought brand new. I have over 165K on it now, and its still in GREAT shape. All my services are done at the dealership and those guys have done a great job of d new. I have over 165K on it now, and its still in GREAT shape. All my services are done at the dealership and those guys have done a great job of doing what is necessary to keep my car running like new. More

I have been servicing my Toyota here for nearly two years. I would certainly recommend this dealership and their service department. They are professional, effective, efficient, timely & friendly. years. I would certainly recommend this dealership and their service department. They are professional, effective, efficient, timely & friendly. More

These guys have kept our 1992 Previa with 275,000 miles on it running! Have gone beyond what was required when a battery cable failed and did a great job. A few communication problems between phone opera on it running! Have gone beyond what was required when a battery cable failed and did a great job. A few communication problems between phone operator and service rep sometimes, but hopefully that'll be worked out. Love these guys! More

I would highly recommend this dealership to anyone. It was my second time leasing from them. I was able to work with John and got the car I wanted. I was pleased to see that the paperwork had been strea was my second time leasing from them. I was able to work with John and got the car I wanted. I was pleased to see that the paperwork had been streamlined and I was through with the purchase in a timely manner. More

The service dept of this dealership is excellent. My service rep was tom who was a pleasure to deal with. This trip I visited the showroom to see about a new vehicle. Nuccio Lisitano helped me. I gav service rep was tom who was a pleasure to deal with. This trip I visited the showroom to see about a new vehicle. Nuccio Lisitano helped me. I gave him my info and he told me his manager said a deal was possible. I asked about a 2013 camry hybrid and an early termination of my current 2010 camry hybrid. He said he would call m e the next day. Needless to say I never received a call back from this individual. I don't know if a deal could not be made or the money was impossible to complete the deal. I called him 4 or 5 times and left messages on his voicemail but he would not return my calls. This experience left a very sour taste in my mouth. I don't know if he is still there but (I will never deal with him again More

I have bought several cars from this dealership. From the sales center to service center, everyone is very informative, courteous, and pleasant to work with. I have never had an issue with any of my c the sales center to service center, everyone is very informative, courteous, and pleasant to work with. I have never had an issue with any of my cars and any service done has been completed correctly the first time. I would recommend this dealership and the Toyota brand. Barb Y More

I recently went with my daughter to Toyota of Morristown and had the best experience imaginable. I couldn't believe I was in a car dealership. This Watson the heels of, a day earlier, the worst experience and had the best experience imaginable. I couldn't believe I was in a car dealership. This Watson the heels of, a day earlier, the worst experience I ever had with Toyota of Caldwell. They did a classic bait and switch with a quoted price "out the door". Evidently they had no idea what this term meant bc they started piling over $1500 onto the quoted price. The experience left me livid and my dUghter in tears. At Toyota of Morristown I asked to speak directly with a sales manager as I didn't want to get tossed around from salesman to salesman to manager Like I was t Caldwelll Toyota. I was greeted warmly by the owner of Morristown Toyota and we quickly settled on a very fair and reasonable price for my daughter's 2013 RAV4. The salesman who drew up the paperwork was no less polite and helpful. Even the finance manager was super, and we wound up buying some add-ons at a nicely reduced price. Another young fellow even assembled my grandson's car seat and installed it in the new car. I couldn't have asked for a better experience at Toyota of Morristown -- forthright, honest, Sensitive and everything else that CLdwell Toyota wasn't. I will buy again from Tojyota of Morristown! As for Caldwell Toyota, they should be embarrassed and ashamed of their old fashioned get em in And screw em approach to sales. More