Toyota of Morristown

High level of expertise and experience of staff combined with friendliness, promptness and quality of work. Nice comfortable customer waiting lounge, including special quiet room, where it is nice to have a with friendliness, promptness and quality of work. Nice comfortable customer waiting lounge, including special quiet room, where it is nice to have a cup of coffee and snack while you are waiting. Clean restrooms. More

I was for regular service and problem with some warning light-both times service was excellent very fast and no appointment required. Was very pleasantly surprised with valet service. Thank you. light-both times service was excellent very fast and no appointment required. Was very pleasantly surprised with valet service. Thank you. More

I bought my first Toyota in July 2011 and specifically went to a different dealership(which are now, I believe are, under the same company) to buy it because I had a sales person tell me that they had no went to a different dealership(which are now, I believe are, under the same company) to buy it because I had a sales person tell me that they had no cars for $300.00 a month and were quite condescending to THIS woman...so I purchased my car in Ledgewood NJ but was eventurally gave Morristown Toyota a try after much convincing from my friends...It was a bit of a rocky start, but my last two service experiences have surpassed my expectations...Everyone has been helpful with questions...the pick up service has is working much better..and they really seem to work as a well oiled team. The men and woment who take my car when I drop it off, are quick and lead you right into your next stop, which is giving info and providing info on you service appt...they are quick, efficient and conscientious as well as friendly...it makes it such a pleasant experience when you got up early to drop off your car and you must get to work...I work in a Hospital and they drivers who drop me there are also kind and friendly...My car is always ready when expectated and the free complimentary car wash always surprises me....I am a loyal customer now and send all my friends and family. More

I recently purchased my second Toyota Camry Hybrid. My first is a 2007 model, which has 103,000 miles and will go to my daughter. I am a repeat customer to Toyota of Morristown, due to their attentive an first is a 2007 model, which has 103,000 miles and will go to my daughter. I am a repeat customer to Toyota of Morristown, due to their attentive and knowledgeable sales staff and the ease of scheduling quality service. I also like the quality, reliability and comfort of the Camry Hybrid, and the terrific gas mileage. More

Service staff was very cooperative, friendly and professional. My wife was very pleased to work with this dealership and felt it reminded her going to a more "high end" car dealership. professional. My wife was very pleased to work with this dealership and felt it reminded her going to a more "high end" car dealership. More

I've been going for years now, and the waiting area, quiet room and WiFi are GREAT! Every staff member I've worked with has been courteous and helpful. ! quiet room and WiFi are GREAT! Every staff member I've worked with has been courteous and helpful. ! More

Always comprehensive customer service and fast and accurate service-also like the new extra step the valets are taking in walking the customer up to the service desk to initiate the app't and also esc accurate service-also like the new extra step the valets are taking in walking the customer up to the service desk to initiate the app't and also escorting you to your vehicle on completion. I have always felt from the sales thru service experiences that Toyota of Morristown is looking to keep customers for life, not just for the short term! More

Bought a used Prius that seemed in good shape. The car had passed their certified inspection. Brought it home and then noticed it was missing 2 of the 3 rear seat head rests. We checked and this was not had passed their certified inspection. Brought it home and then noticed it was missing 2 of the 3 rear seat head rests. We checked and this was not listed as missing on the paperwork. Seems like a safety issue for us and should have been picked up in their 200 point safety inspection. The Service Manager is working on the problem 7 months later. More