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Toyota of Manhattan

New York, NY

4.7
960 Reviews

679 11th Ave

New York, NY

10019

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960 Reviews of Toyota of Manhattan

August 06, 2009

Mr. Greg Gordon was very determined to allow me to make a purchase of a 2010 Camry, using the "Cash For Clunkers" government program. In spite of many government challenges and requirements, through Mr. Gor More

by saundraferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Gordon
August 04, 2009

The sales personnel were very attentive and at first I thought I was getting good service. However, I went in to buy a 2010 Corolla and was convinced the price was too high for my requirements. They ste More

by dougatreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Videl
Aug 08, 2009 -

Toyota of Manhattan responded

I would like to take this opportunity to introduce myself to you. My name is Theo Ripoll. I am the Internet Sales and Business Development Manager at Toyota of Manhattan. I read the review that you posted on DealerRater.com and I wanted to reach out to you personally. Please remember that we are always here for you if you need us. We are always here to discuss any topic whether you have an issue with your vehicle that needs the attention of the service department or would like us to clarify any information having to do with paperwork or pricing. Our main goal is to start a long term relationship and hopefully we can earn your business again and again over the years. I want you to know you always have friends here. Please feel free to give me a call, 212 399-9600, or email me at any time if you would like to discuss anything at all. I would really like to speak with you. theo.ripoll@toyotaofmanhattan.com . Thanks.

July 20, 2009

I have been dealing through Toyota of Manhattan for years and they have always taken good care of me. I think Toyotas are the right car for me and my family and will go on using them until something proves i More

by larryb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
will howard, Will Howard
July 16, 2009

Will Howard got me the car I asked for in less than a week where Queensboro Toyota lied to me and could not provide the car. Will was amazing and I am going to continue purchasing cars from him. When I w More

by cstacey333440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Howard, Will Howard
July 15, 2009

We were very satisfied with the service and patience shown by the sales person and we were even driven home at each venture. We were made to understand all the steps that were needed to finalize the sa More

by progoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Primus, Kevin Primus
July 07, 2009

Theo and Greg were great - theo was very patient with us during the sales process and worked hard to give us the info we needed to make a decision without hard selling us into a purchase. Post the sale - G More

by ned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Ripolli and Greg Gprman
July 01, 2009

Will was pleasant and professional in dealing with me. He went out of his way to be considerate of me when I picked up my new car on a rainy day, making arrangements for me to stay dry as I inspected the car More

by abcdwxyz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Howard, Will Howard
June 29, 2009

Kevin was very warm, friendly guy. He didn't push the sales angle - just offered: coffee for us, the test drive or specifications of different models to compare. Overall atmosphere was relaxed and frien More

by lifson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Kevin Primus
June 26, 2009

Kevin was among the diligent and hard-working dealers we've worked with not only on cars but other products. He was generous with his time but respectful of our time. He was extremely responsive and quic More

by Tanya Khotin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Kevin Primus
June 25, 2009

My husband and I highly recommend this dealership. As first-time car buyers, we were nervous about encountering an aggressive salesman. Scott never pressured us, he just worked to get us the best deal w More

by msd239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Morang
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