Toyota of Manhattan
New York, NY
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955 Reviews of Toyota of Manhattan
Who knew that it takes a village to buy a car. Jeremy Houston, Johnson Chen, Rashid Basir, and Mel Guerra are a wonderful team. Jeremy was warm, knowledgeable, and the ultimate professional in helping m Houston, Johnson Chen, Rashid Basir, and Mel Guerra are a wonderful team. Jeremy was warm, knowledgeable, and the ultimate professional in helping me to find the right Prius. Johnson was a tremendous help on the day of the sale while Rashid and Mel worked hard to give me a price and financial plan that I was comfortable with. Be prepared to spend a lot of time at the dealership on the day of the sale and it will be worth it. Sincerely, Ellen B. More
The entire experences was fine but it took 5 hours to complete everything. I was with my elderly mother and it was a very long day for her. Kevin Primus was great. Ray Laureano was great too but he did complete everything. I was with my elderly mother and it was a very long day for her. Kevin Primus was great. Ray Laureano was great too but he didnt inform me of my car note until the end and I would have liked to have know sooner. More
This is my second deal with Toyota of Manhattan. After a three year lease, I came back and I lease a different model. I see a lot of improvements in customer service. The team of sales I worked with was ver three year lease, I came back and I lease a different model. I see a lot of improvements in customer service. The team of sales I worked with was very professional and helped me to get the best deal. I highly recommend Mr. Kevin Primus, Mr. Joseph McKnight, Mr. Mel Guerra and Mr. Chris (Manager). More
Theo Ripoll is a matchmaker and a really good listener. When I contacted him initially about buying a prius we were looking at new and used. He gave me a great price for a new vehicle, but given all of the When I contacted him initially about buying a prius we were looking at new and used. He gave me a great price for a new vehicle, but given all of the home improvements I had lined up I balked. He contacted me a week later to let me know about an amazing used Prius that just came in and it was so amazing that I wound up buying that car and backed out of a 2012 Subaru I had put a deposit on! More
It's not often you say, "easy" when purchasing or leasing a vehicle. Joe and Kevin go out of their way to make the process as painless as possible. Their attention to detail is outstanding and th or leasing a vehicle. Joe and Kevin go out of their way to make the process as painless as possible. Their attention to detail is outstanding and their negotiation quite fair. Once I got to their finance officer, Mel, is was a a classic win, win, win situation. The best thing I can say is that I would lease or buy my third vehicle from Kevin's team and certainly recommend them to family and friends. More
We received outstanding customer service from Toyota of Manhattan. This is the 2nd car in three years we lease from Kevin Primus and he and his team member, Joe McKnight, were able to get us the car we wan Manhattan. This is the 2nd car in three years we lease from Kevin Primus and he and his team member, Joe McKnight, were able to get us the car we wanted at a great price and in a timely manner. It was a true pleasure to give them our business because you know how hard they worked to earn it. Thank you Kevin and Joe and we look forward to doing more business with you guys in the future! More
I was blown away by there service to help me get my first car. These are amazing people that go that extra mile to help you and you feel like your really getting taken care of, and they are very helpful. I s car. These are amazing people that go that extra mile to help you and you feel like your really getting taken care of, and they are very helpful. I still cant believe I own a brand new 2012 scion tc release series!! I love my car I highly recommed this dealer to anyone in the market for a car. You wont regret it !! :D More
Thank you Vidal, Kevin and Mel. You guys make a perfect team at Toyota of Manhattan. You made my experience this time a pleasure. Your team was so helpful and pleasant to deal with. I will definitely come team at Toyota of Manhattan. You made my experience this time a pleasure. Your team was so helpful and pleasant to deal with. I will definitely come back again and will definitely recommend your team to my friends. Again thank you, you guys are truly AWESOME!!! More
Everyone in Toyota/Scion of Manhattan was friendly and helpful. Josh was patient and accommodating. Mel's suggestions for additional services were appropriate. Ken was welcoming and warm. I liked the f helpful. Josh was patient and accommodating. Mel's suggestions for additional services were appropriate. Ken was welcoming and warm. I liked the free wifi and the coffee. More