Toyota of Manhattan
New York, NY
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960 Reviews of Toyota of Manhattan
The last time I bought a new car was in 1997 and it wasn't a good experience. The guys at Toyota of Manhattan treated me like a VIP from day one. I shopped around after my initial vist to Toyota of wasn't a good experience. The guys at Toyota of Manhattan treated me like a VIP from day one. I shopped around after my initial vist to Toyota of Manhattan but returned to buy my car from these guys because they were knowledgable,didn't give me the run around and the customer service here is top notch. It's been two weeks since I bought my car and Erick Acevedo still checks on me to make sure I am happy with my car .I love it that the excellent service didn't stop when I drove home with my new car. Bryant Tang , Erick Acevedo, Mel in finance, Chris the GM , Jose Reyes all made me feel at home, and made my new car buying experience smooth and painless .I highly recommend this dealer. More
Carlos tovar helped me get a brand new scion TC when all hope was gone due to my bad credit history. Carlos went above and beyond to help me get the car i wanted. originally i didnt go to buy a car on that hope was gone due to my bad credit history. Carlos went above and beyond to help me get the car i wanted. originally i didnt go to buy a car on that day, just to test drive but carlos made it easy for me to make the purchase. I would definitely recommend carlos tovar to a family member or friend who is interested in buying a new car - Vince C More
I can only praise all members of the sale staff, now I hope service in the future will be as helpfull and competent as these four members of the sales department. hope service in the future will be as helpfull and competent as these four members of the sales department. More
Carlos was an awesome sales person, very honest and on point about the product he sold me. My first car and he made it a great experience with the Scion TC. Carlos was very focus on answering all my quest point about the product he sold me. My first car and he made it a great experience with the Scion TC. Carlos was very focus on answering all my questions and the moment he told me that if I wanted to test drive the car that was the point he pretty much completed his sale. I completely fell in love with this car. Also very resourceful to find me a good insurance coverage. More
Franklin was extremely helpful and attentive to what I was looking for in a car. He made the experience very pleasant. I will be recommending him to all of my friends. was looking for in a car. He made the experience very pleasant. I will be recommending him to all of my friends. More
Lenny Chow is a one of the best salespersons at Toyota Manhattan. Very knowledgeable, professional, he knows everything about the difference between the models and years of its automobiles. Toyota's tec Manhattan. Very knowledgeable, professional, he knows everything about the difference between the models and years of its automobiles. Toyota's technology, quality, and services are the best. More
Franklyn. Sales experience is excelence. We know him since 1999. When we came to buy our first car. He is more than a family to us. Annabella arjona :0) since 1999. When we came to buy our first car. He is more than a family to us. Annabella arjona :0) More
It has been a week since i picked up my 2012 Sequia Platinum from Toyota of Manhattan.But this was not my first stop.I frist went to a dealership in garden city.I drove and parked in the handicap spot. Platinum from Toyota of Manhattan.But this was not my first stop.I frist went to a dealership in garden city.I drove and parked in the handicap spot.When i got out of the car they started telling jokes,and because of who i appeared to be ,gave me the least expirience salesperson.When they found out which vehicle i wanted they took a downpayment on a vehicle that did not and could not exist this year.Discouraged i went to ToyotaofManhattan.There i meet Vidal Salcedo and Kevin Primus.They rolled out the Red Carpet and treated me like family, Toyota Royalty if you will.They facilitated me in ordering the vehicle i have wanted for years.Not only did i get it but i believe i have made some new friends for life.THANK YOU TOYOTAOFMANHATTAN DAVE ARRINGTON More
From the moment Kevin Primus turned us over to Vidal Salcedo, my husband and I felt extremely well taken care of. Vidal was courteous, friendly, energetic, helpful to get us through the process of leas Salcedo, my husband and I felt extremely well taken care of. Vidal was courteous, friendly, energetic, helpful to get us through the process of leasing our Prius V. Vidal has excellent people skills. He knows the process, sensed that my husband wanted to move through the leasing as quickly as possible and he did everything to make that happen. It was the most pleasant experience we have ever had involving a car purchase or lease. Moreover, when we returned to pick up the car, Vidal was a very knowledgeable about teaching us very patiently about all the details of the car. He repeatedly offered to be available for further help with learning about all the details of the GPS and Apps/phone system. He did all the programming and on two subsequent occasions, he has provided in depth help, once at the showroom and this past Friday, he came up to our apt. building in Manhattan late on a Friday afternoon when our new Prius was dead and we could not get inside the car. He came up, showed us how to use the key to get inside the car, and then got the car started with a kit he brought from the showroom!!!!! Vidal is a very, very devoted salesman and we are so impressed with his extraordinary efforts to be kind and helpful to us. I would highly recommend Vidal to anyone I knew who was looking to buy a Toyota. More
It was a pleasure to work with with the entire team. Kevin Primus and Vidal Salcedo of Customer Retention were professional, knowledgeable and pleasant, answered all my questions, and took care of all t Kevin Primus and Vidal Salcedo of Customer Retention were professional, knowledgeable and pleasant, answered all my questions, and took care of all the details (e.g. Registration, insurance). They seamlessly worked with Rashid Basir, who explained the lease process and efficiently resolved all the financing and purchase details. When I left the dealership at 9:50 pm, Kevin and Vidal were right there to help me understand the main features and controls of the new car, and made sure I was a happy return customer. These guys delivered. More