Toyota of Manhattan

I wanted to purchase a 2012 highlander, after looking at many other similar vehicles my wife and I decided this was the car for us. However after a bad experience at two other dealerships we almost were rea many other similar vehicles my wife and I decided this was the car for us. However after a bad experience at two other dealerships we almost were ready to begin our search all over again. I went in to Toyota/Scion of Manhattan and had nothing but the best experience. From the moment I walked in and spoke with Richard Makaran about the vehicle I felt they were being very fair/honest with me. Manager Bryant Tang is a very personable guy and I felt very comfortable buying my car from him. When it came down to the paperwork finace manager Rashid Basir was a nothing short of a gentleman. He went over everything with me and explained all my options. I took a long time thinking and talking with my wife about what other options to get, and I never felt pressured or rushed by him. Jerry Cheng took care of us all day on sat during the process of trading in our car and picking up our new one. He was extremely attentive and made the day stress free. This was a big purchase for me and the most money I have ever spent. These four guys made it a pleasant experience. I will tell everyone I know that if they want to buy a car this is the place to go. More

In one word - great! Jeremy, Bryant and Rashid did In one word - great! Jeremy, Bryant and Rashid did everything they can to provide me with high quality service; the listened and understood my needs, In one word - great! Jeremy, Bryant and Rashid did everything they can to provide me with high quality service; the listened and understood my needs, provided me with multiple options and addressed the qualities that were important to me all while being efficient in getting me out of the dealership with a new Highlander! Toyota of Manhattan has many options for every person who looks for a car and service with it. I am looking forward to my continuous relationship with them. Thanks guys! More

Our new Highlander is the second we've leased from Toyota of Manhattan, and both Kevin and Joseph have stayed in touch with us over the period of the lease. They are not only extremely personable, but highly of Manhattan, and both Kevin and Joseph have stayed in touch with us over the period of the lease. They are not only extremely personable, but highly professional--spending a lot of time going over our options and remaining understanding and helpful even when the first car they offered--and we went back and forth about--didn't work out. We have a perfect car for us, and everybody at the dealership (including Mel Guerra) made sure our young children were happy as well, which is a major bonus when you are spending the time necessary to make such big decisions. I highly recommend these employees and the dealership in general. More

I bought a new Toyota Sienna on Friday and picked it up on Sunday! The service was incredible. My sales consultant Will Howard was super knowledgeable and helpful. He made sure all was done is a timely on Sunday! The service was incredible. My sales consultant Will Howard was super knowledgeable and helpful. He made sure all was done is a timely manner. Jody Lichtman who is the sales manager and Rashid Basir, the Finance Manager, were extremely professional and put together the financing in one day. I have already recommended the team for a friend and intend to keep recommending Toyota of Manhattan in the future. Daniela Menghi More

I leased a RAV4 at this dealer in 2009, the lease was expiring in a few months, I had not decided weather to go back to this dealer,I contacted other dealers and when I spoke with Kevin I finally decided expiring in a few months, I had not decided weather to go back to this dealer,I contacted other dealers and when I spoke with Kevin I finally decided to go back to them for a new car. I was looking for a bigger SUV to meet the needs of the family. Thru the entire process, phone conversations and to the actual visit to the dealer, Kevin offered all the best possible deals and offers. When I arrived at the dealer Kevin introduced me to Vidal who along with Kevin helped me get the deal I was comfortable with. Mel Guerra, the Finance Manager, could not be more helpful clear and professional thru the process of the Bank approval and finalizing all the paper work. Overall, it was a great experience, I would definitely recommend this dealer to any one. !Great professional team! More

We just leased another car from Toyota and I dealt with Kevin Primus from the beginning of the lease process over the phone to driving it off the lot. Kevin offered the best possible solutions to help get Kevin Primus from the beginning of the lease process over the phone to driving it off the lot. Kevin offered the best possible solutions to help get the car in my hands quickly even offering to drive it down to my office. Anyhow, I ended up picking up the car from Kevin at Toyota where Mel Guerra was also on hand to help. They were both so friendly, professional and helpful with the whole process that I would highly recommend them to anyone looking to buy or lease a car. They are a top service team and Toyota is a great company. Thank You. More

Kevin Primus and Vidal Salcedo are the best tag team Toyota Manhattan has. Right from the start of the sale, the experience was wonderful, no pressure at all. They were very friendly and helpful at all Toyota Manhattan has. Right from the start of the sale, the experience was wonderful, no pressure at all. They were very friendly and helpful at all times will go back for sure, also Rashid Basir made the numbers all work and got me a very good monthly payment. This is impressive because I have less than stellar credit. I have never been the type to actually fill out a comment of any sort for anything before, but these guys won me over for sure. Hands down the best experience purchasing a car I’ve ever had. If you're looking around at dealerships give these guys a shot, you won’t be disappointed. More

My aunt and I were shopping for a car to share, and we walked into Toyota after a bad experience up the street at another dealer. Fred greeted us right away, we explained our budget and needs, and he too walked into Toyota after a bad experience up the street at another dealer. Fred greeted us right away, we explained our budget and needs, and he took us around the place for more than an hour. I give him credit - my aunt and I were not on the same page on what we wanted. We couldn't find something so Fred suggested we go across the street to the garage/lot, where we noticed a Rav4 that just came in that morning - had not even been cleaned or anything yet - and we loved it. Fred and Jody got the car cleaned up and ready for our test drive a couple days later. We settled on a very reasonable price, they had it certified, fixed a scratch on the bumper and gave us a new windshield (there was a little crack from previous owner). The used car manager (Ron) was also helpful in getting that done ASAP. Also Ray (finance) got all the paperwork done that night. Over my week or so of correspondence with Toyota of Manhattan everyone was friendly and helpful, from the secretary to sales to the service guys. When I took my 4/yo daughter back to pick up the car, Fred gave her a pink balloon. Very cool. I'd go back..though not for a while b/c I expect this car to last 10 years more. More

I bought a 2012 RAV4 on Sunday and I was very happy with the experience. I was not pressured while I was there, but allowed to take my time and make a decision. Mr. Ki was knowledge and friendly, a real pro the experience. I was not pressured while I was there, but allowed to take my time and make a decision. Mr. Ki was knowledge and friendly, a real professional. I would recommend this dealership to anyone. More

The best experience ever! Lenny took great care of us from day one. He is extremely professional, knowledgeable, caring and patient. We absolutely love love love our new Toyota. Yay! I highly recommend L from day one. He is extremely professional, knowledgeable, caring and patient. We absolutely love love love our new Toyota. Yay! I highly recommend Lenny and this dealership to everyone. More