Toyota of Manhattan

A little over a month ago, I started inquiring about the availability date of the Scion FR-S. I initially contacted Plaza Scion since they were the closest to me. The agent I spoke with had NO clue of what availability date of the Scion FR-S. I initially contacted Plaza Scion since they were the closest to me. The agent I spoke with had NO clue of what the FR-S was. His answer to my question - When will the FR-S be available, was "Is that a new Honda?" from that point I knew I couldn't do business with them. How do you do business with someone who doesn't even know what they are selling? Of all the dealers I contacted, Scion of Manhattan proved to be the most knowledgeable. My initial call about the car was promptly returned by Joshua Hennion, who was extremely friendly, professional, and ready with any information I needed about the car. A prime example of who you would like to do business with. I was able to place a pre-order on the car and everything flowed smoothly from there. Last Saturday I visited Scion of Manhattan to finalize my transaction, and drive my FR-S back home. And I did just that. When I got there I was greeted by Joshua, and was also introduced to Kevin Primus who was to help me with the entire process. He was GREAT as well. A very professional, polite, well organized guy. Both Joshua and Kevin did a great job of making my first car purchase a very easy and relaxed one. I felt no pressure at all. I also worked with Ray Laureano who did a great job of explaining what my financing options/packages were, and he helped in getting all the paperwork finalized. With all that said, it was truly a GREAT experience, and I look forward to working with these guys in the future. More

The staff were courteous, efficient, and knowledgeable in this instance as well as in my prior experience in connection with my original lease. Thank you. this instance as well as in my prior experience in connection with my original lease. Thank you. More

Between the price and customer service they get an a++++. Kevin Primus was excellent. Worth the trip from new jersey for me and my family. Kevin Primus was excellent. Worth the trip from new jersey for me and my family. More

hello I just wanted to write this review because the hello I just wanted to write this review because the experience that we received today was exceptional. Mr. Franklin Beco was so nice and attentive hello I just wanted to write this review because the experience that we received today was exceptional. Mr. Franklin Beco was so nice and attentive to my family. I can't say enough about Mr. Beco he really takes the time out to listen to his customers and make sure that he can fit them into a vehicle to take care of all of their needs. Unlike other sales associates he is not someone who is pushy or haggles his customers. From the moment that you step foot into the dealership he is sooooooooooooo polite, smiling and has a pleasant demeanor. I would recommend him to all of my family and friends. We will defiantly use Mr. Beco again in the future for our second automobile. Thanks:) More

PLZ...... B E C A R E F U L ..... TOYOTA OF MANHATTAN...i have bought new toyota 2012 rav4 limited with full accessories( which were actually not) from toyota of manhattan. my experience was not good with to have bought new toyota 2012 rav4 limited with full accessories( which were actually not) from toyota of manhattan. my experience was not good with toyota of manhatten.dealership.firstly i want to say that they did not consider the will of customer but they force the customer to accept their will. i was really depressed by buying a car from toyota of manhatten. i went in a intentionto buy a black rav4 with 7 seats and full accessorries. but the dealer told me that there is no black colour in this model and no 7 seater. when i get back home i saw on youtube there was the same rav4 2012 limited in low price was available with black colour and 7 seaterand company mention in .the manual with my new rav4 that there is 3rd row seats available in this model.I THINK PEOPLE SHOULD BE CAREFUL WHEN THEY GO TO TOYOTA OF MANHATTAN BECAUSE THEY NEED MONY NOT CUSTOMER SATISFACTION.there was a fred cosultant who was very nice and respected man but the thing is that when u ask any question from fred he keeps us waiting and goes to manager to ask.toyota of manhattan trap the customers by making a complex process of buying.and they drain the money from customers More

I wanted to purchase a 2012 highlander, after looking at many other similar vehicles my wife and I decided this was the car for us. However after a bad experience at two other dealerships we almost were rea many other similar vehicles my wife and I decided this was the car for us. However after a bad experience at two other dealerships we almost were ready to begin our search all over again. I went in to Toyota/Scion of Manhattan and had nothing but the best experience. From the moment I walked in and spoke with Richard Makaran about the vehicle I felt they were being very fair/honest with me. Manager Bryant Tang is a very personable guy and I felt very comfortable buying my car from him. When it came down to the paperwork finace manager Rashid Basir was a nothing short of a gentleman. He went over everything with me and explained all my options. I took a long time thinking and talking with my wife about what other options to get, and I never felt pressured or rushed by him. Jerry Cheng took care of us all day on sat during the process of trading in our car and picking up our new one. He was extremely attentive and made the day stress free. This was a big purchase for me and the most money I have ever spent. These four guys made it a pleasant experience. I will tell everyone I know that if they want to buy a car this is the place to go. More

In one word - great! Jeremy, Bryant and Rashid did In one word - great! Jeremy, Bryant and Rashid did everything they can to provide me with high quality service; the listened and understood my needs, In one word - great! Jeremy, Bryant and Rashid did everything they can to provide me with high quality service; the listened and understood my needs, provided me with multiple options and addressed the qualities that were important to me all while being efficient in getting me out of the dealership with a new Highlander! Toyota of Manhattan has many options for every person who looks for a car and service with it. I am looking forward to my continuous relationship with them. Thanks guys! More

Our new Highlander is the second we've leased from Toyota of Manhattan, and both Kevin and Joseph have stayed in touch with us over the period of the lease. They are not only extremely personable, but highly of Manhattan, and both Kevin and Joseph have stayed in touch with us over the period of the lease. They are not only extremely personable, but highly professional--spending a lot of time going over our options and remaining understanding and helpful even when the first car they offered--and we went back and forth about--didn't work out. We have a perfect car for us, and everybody at the dealership (including Mel Guerra) made sure our young children were happy as well, which is a major bonus when you are spending the time necessary to make such big decisions. I highly recommend these employees and the dealership in general. More

I bought a new Toyota Sienna on Friday and picked it up on Sunday! The service was incredible. My sales consultant Will Howard was super knowledgeable and helpful. He made sure all was done is a timely on Sunday! The service was incredible. My sales consultant Will Howard was super knowledgeable and helpful. He made sure all was done is a timely manner. Jody Lichtman who is the sales manager and Rashid Basir, the Finance Manager, were extremely professional and put together the financing in one day. I have already recommended the team for a friend and intend to keep recommending Toyota of Manhattan in the future. Daniela Menghi More

I leased a RAV4 at this dealer in 2009, the lease was expiring in a few months, I had not decided weather to go back to this dealer,I contacted other dealers and when I spoke with Kevin I finally decided expiring in a few months, I had not decided weather to go back to this dealer,I contacted other dealers and when I spoke with Kevin I finally decided to go back to them for a new car. I was looking for a bigger SUV to meet the needs of the family. Thru the entire process, phone conversations and to the actual visit to the dealer, Kevin offered all the best possible deals and offers. When I arrived at the dealer Kevin introduced me to Vidal who along with Kevin helped me get the deal I was comfortable with. Mel Guerra, the Finance Manager, could not be more helpful clear and professional thru the process of the Bank approval and finalizing all the paper work. Overall, it was a great experience, I would definitely recommend this dealer to any one. !Great professional team! More