Toyota of Manhattan

They make you feel comfortable as if at home and they are very understandable I loved the service and they make you feel like family very understandable I loved the service and they make you feel like family More

Kevin Primus and Franklin Beco gave me and my wife excellent, professional, and personal service throughout our experience with purchase a new 2013 Rav4 limited car. They were both very knowledgeabl excellent, professional, and personal service throughout our experience with purchase a new 2013 Rav4 limited car. They were both very knowledgeable and patient with us and they had excellent communication. They made us feel like we were valuable customers. Toyota of Manhattan should clone Kevin and Franklin because they are the best when it comes to customer service and customer care. Leroy and Dorothy Hannah 914-391-8176 917-359-6307 Thank you and we will be happy to refer our family and friends to this dealership! More

Came to this dealer to buy a used car that was advertised online as "certified" but it seems the technicians there merely check that the car meets the state inspection req's. The financial department sells g online as "certified" but it seems the technicians there merely check that the car meets the state inspection req's. The financial department sells guarantees for $ 2000.00 advertised as 100k miles/ 7yrs (FROM THE DAY THE VEHICLE WAS SOLD WITH 0 MILES AS NEW NOT ACTUAL MILEAGE; they forget to mention that little piece of info). Beware of the service department, once you leave your vehicle there they might use it to run errands (over one day my car was driven 12 miles and the technician did not even fix the problem with the car). Overall a really bad experience would not recommend this dealer, should have checked online first since the have bad reviews in several websites. The only bright spot might have been the salesperson. More

Franklin and his team were excellent in my time expended at the dealership and addressing my needs. I explained what what I wanted and within what pricing and I did not have to deal with that back and for at the dealership and addressing my needs. I explained what what I wanted and within what pricing and I did not have to deal with that back and ford that usually consultant/salespeople put you through. Thank you Franklin for all your help and making my experience much more pleasurable! clara More

This dealer is a rip off. They sold me a lemon car. When I came to replace it, they took $3000 deposit for a replacement car but never gave me neither the car nor the money back!!! Beware!! Shop somewhere e I came to replace it, they took $3000 deposit for a replacement car but never gave me neither the car nor the money back!!! Beware!! Shop somewhere else!! Kevin Primus and Franklin Beco are the biggest crooks of the whole company. Franklin Beco is sweet and nice with the customers, he promises you this and that, but when the time comes to sign the papers, he is saying that there was no agreement and that he never promissed you anything. Kevin Primus is rude and like his buddy Franklin does not keep his promises. He can not speak with customers politely. After I disagreed to pay $10,000 more then the price we agreed upon initially, he told me to "get out of his store". I will never go to this dealership again and will never buy another Toyota. More

Franklin is the best of the best!!! I would only buy my cars from him in the future...he made every step easy from beginning to end and he couldn't do enough to make me satisfied and happy with my purchase cars from him in the future...he made every step easy from beginning to end and he couldn't do enough to make me satisfied and happy with my purchase...I couldn't be more thrilled and on top of it all, he's a great guy. Thanks Franklin, for all that you did to guide me through and for genuinely feeling excited for me when I drove away with my new prius...... More

My husband and I are very happy with Toyota of Manhattan. Franklin Beco was friendly and helpful. He make us feel like family, and help us to choose the right car. We thank him for everything he did for us. Franklin Beco was friendly and helpful. He make us feel like family, and help us to choose the right car. We thank him for everything he did for us. We strongly recommend Toyota of Manhattan and over all Franklyn Beco. More

I was in the market for a new car Suv Rav4 from a dealership. With many car brands around the area, i chosed toyota they are all sturdy and reliable. I walked into the showroom and was browsing aroun dealership. With many car brands around the area, i chosed toyota they are all sturdy and reliable. I walked into the showroom and was browsing around, and Franklin introduced himself and we started talking. Franklin showed me all the new cars he answered all my questions and before I was ready to make a purchase. He explained to me in detail how financing a car works and the difference between financing and leasing. He made sure I knew what I was getting myself into and he even helped me get a good deal on car insurance. I requested a the color of the car which was not in stock (Summersite Blue) and he made a call and with a 30 min's the car was at the dealership I recommend Toyota of Manhattan and if you would like to speak with someone about cars, you should speak with Franklin Beco. More

Franklin is the best. Very friendly and helpful. If you're looking for a new Toyota see Franklin at Toyota of manhattan he's there best asset. you're looking for a new Toyota see Franklin at Toyota of manhattan he's there best asset. More

I was in the market for a certified used car from a dealership. With many car brands around the area, I've chosen Toyota because all my family cars were Toyota's and they are all sturdy and reliable. I dealership. With many car brands around the area, I've chosen Toyota because all my family cars were Toyota's and they are all sturdy and reliable. I walked into the showroom and was browsing around, and Franklin introduced himself and we started talking. Franklin showed me all the certified used cars they had in the showroom, he answered all my questions and before I was ready to make a purchase. He explained to me in detail how financing a car works and the difference between financing and leasing. He made sure I knew what I was getting myself into and he even helped me get a good deal on car insurance. I will tell you, Franklin is a man who is honest and holds true as a sales rep. He made an honest mistake on a spec with the car I was purchasing. He came to me before I finalized everything and apologized for his mistake, corrected it and made sure I compensated me for mistake. I recommend Toyota of Manhattan and if you would like to speak with someone about cars, you should speak with Franklin Beco. Certified Car Purchased: 2006 Toyota Highlander More