Toyota of Manhattan

I was in the market for a new car Suv Rav4 from a dealership. With many car brands around the area, i chosed toyota they are all sturdy and reliable. I walked into the showroom and was browsing aroun dealership. With many car brands around the area, i chosed toyota they are all sturdy and reliable. I walked into the showroom and was browsing around, and Franklin introduced himself and we started talking. Franklin showed me all the new cars he answered all my questions and before I was ready to make a purchase. He explained to me in detail how financing a car works and the difference between financing and leasing. He made sure I knew what I was getting myself into and he even helped me get a good deal on car insurance. I requested a the color of the car which was not in stock (Summersite Blue) and he made a call and with a 30 min's the car was at the dealership I recommend Toyota of Manhattan and if you would like to speak with someone about cars, you should speak with Franklin Beco. More

Franklin is the best. Very friendly and helpful. If you're looking for a new Toyota see Franklin at Toyota of manhattan he's there best asset. you're looking for a new Toyota see Franklin at Toyota of manhattan he's there best asset. More

I was in the market for a certified used car from a dealership. With many car brands around the area, I've chosen Toyota because all my family cars were Toyota's and they are all sturdy and reliable. I dealership. With many car brands around the area, I've chosen Toyota because all my family cars were Toyota's and they are all sturdy and reliable. I walked into the showroom and was browsing around, and Franklin introduced himself and we started talking. Franklin showed me all the certified used cars they had in the showroom, he answered all my questions and before I was ready to make a purchase. He explained to me in detail how financing a car works and the difference between financing and leasing. He made sure I knew what I was getting myself into and he even helped me get a good deal on car insurance. I will tell you, Franklin is a man who is honest and holds true as a sales rep. He made an honest mistake on a spec with the car I was purchasing. He came to me before I finalized everything and apologized for his mistake, corrected it and made sure I compensated me for mistake. I recommend Toyota of Manhattan and if you would like to speak with someone about cars, you should speak with Franklin Beco. Certified Car Purchased: 2006 Toyota Highlander More

I dealt with Frank and Josh and they were very cooperative and helpful. Frank has called me back right away when I had any questions and has been my leg man to find out and report back to me with cooperative and helpful. Frank has called me back right away when I had any questions and has been my leg man to find out and report back to me with the correct answers. It has been a pleasure dealing with him. Josh handled my service quickly and accurately. More

Doing business with Toyota of Manhattan was the worst experience in 30 years of purchasing/leasing cars. Everything they say they were going to do they did not. They made promises they did not keep and experience in 30 years of purchasing/leasing cars. Everything they say they were going to do they did not. They made promises they did not keep and every time they tried to compensate they made it worse. So much so, they offered to pay my first month payment which took them 6 weeks to do. The service department attempted to sell me services I did not need. Every 6 month service appointment, they claimed I needed a new cabin air filter. The last time they tried to sell me industrial engine cleaning because of possible rat drippings on my engine. I had the car for 2 years with only 20,000 miles. More

I visited Toyota of Manhattan looking for the car that I always have liked but never purchased, because never got a good deal in any other dealership. Here I have founded not only my favorite car at a GREAT always have liked but never purchased, because never got a good deal in any other dealership. Here I have founded not only my favorite car at a GREAT deal, I have founded nice and friendly people. Thanks them I consider myself a happy owner :) I would highly recommend this dealer to anybody that wants to go for the car you like and leave happily driving like I did. More

I would absolutely recommend this dealership to anyone out there looking to buy a vehicle from Toyota. I had a great time buying my brand new Toyota Highlander because of the sales person Franklin Beco. H out there looking to buy a vehicle from Toyota. I had a great time buying my brand new Toyota Highlander because of the sales person Franklin Beco. He is so personable and charming that he made me completely at ease with my purchase. I am so happy with my new vehicle and it is all because of Franklin. Please go in and take a look around, you will not be disappointed. More

MY EXPERIENCE AT TOYOTA OF MANHATTAN WAS VERY GOOD AND PRODUCTIVE, I JUST WENT TO "LOOK", BUT THE FRIENDLINESS, PROFESIONALISM AND KNOWLEDGE OF FRANKLIN WAS OVERWHELMING. I DROVE OUT MY TOYOTA CAMRY THE S PRODUCTIVE, I JUST WENT TO "LOOK", BUT THE FRIENDLINESS, PROFESIONALISM AND KNOWLEDGE OF FRANKLIN WAS OVERWHELMING. I DROVE OUT MY TOYOTA CAMRY THE SAME DAY..!!!! .I WILL DEFINITELY RECOMMEND THIS DEALERSHIP AND FRANKLIN TO ANY OF MY FRIENDS OR ANYBODY ELSE... KEEP UP THE GOOD WORK..!!!!! More

Still waiting on my refund from my $500.00 they assured me that I'd get back after my title and licensing fee, which wasn't over $75.00. Vehicle was dirty, dog hair everywhere! All of the previous owners i me that I'd get back after my title and licensing fee, which wasn't over $75.00. Vehicle was dirty, dog hair everywhere! All of the previous owners information was still in glove box, and CDs in CD player. The vehicle didn't have a full tank of gas as stated it would! Customer services is less to be desired! When I call I just get the run around. This needs to go viral, newspaper adds on what a rip off Toyota of Manhattan is, a visit to Angie's list too. More

As soon as I signed, service was zero. They promised it As soon as I signed, service was zero. They promised it would be ready and it was not (it was right after Sandy but i gave up my car because they a As soon as I signed, service was zero. They promised it would be ready and it was not (it was right after Sandy but i gave up my car because they assured me they would have a full tank of gas, they did not. I left work early to pick up my car because i wanted to see it in the daylight, They knew I was coming, they kept me waiting about 1.5 hrs until it was completely dark and double park so i could not see the car at all. They told me that they cleaned it but the dust on my fingers said otherwise. The young guy I thought I was helping out by working with him could barely show me anything on the car. He was done. I had to call numerous times, left messages, spoke to 4 different people at least 7 calls? to get the instructions for the remote starter. They called to tell me there was a problem with my registration and to give them the some #s from the registration, I said sure as soon as they sent me the instructions for the remote starter. They never did tell me what the problem was.until March 27, 2013, months after buying the car. They gave me the wrong plates, got them switched back on 3/29/13 but today I get a ticket in the mail for going through a red light on 3/9/13 for the plates i just received on 3/29/13. $80.00. The floor carpets are also deteriorating at an extremely rapid rate. This is my 3 corolla, 4th toyota. Never will i go to this dealer again obviously, I did not review earlier because i just wanted to distance myself from this experience. But then i got the ticket and I will need to spend time dealing with that. Toyota Manhattan - an example of what not to do. This is an extremely brief summary of the extreme frustration i have experienced with this dealership. More