Toyota of Manhattan

This is the second time I lease from this dealership. I could not have been treated in a nicer way.They made feel like family. could not have been treated in a nicer way.They made feel like family. More

i just purchased a camry 2013...and if i had to do it all again...i would go with Franklin Beco...he a busy man..but gets the job done...thank you Franklin.. again...i would go with Franklin Beco...he a busy man..but gets the job done...thank you Franklin.. More

When I was looking to purchase my car I went to different places and all of them kept me waiting or the put excuses. My friend took me to the Toyota. There I met Franklin, he has a great personality, great c places and all of them kept me waiting or the put excuses. My friend took me to the Toyota. There I met Franklin, he has a great personality, great costumer service. Right there he said you will leave from here driving leave it all to me. I felt like finally I can trust someone. He explained detail by detail everything and the next thing I know... I was driving my car. After a couple of months I went back to get the Rav4 2013, I thought it was going to be impossible. But for Franklin and the staff everything is possible. I am very satisfied and will recommend, to those that are looking for a car to not waste time in other dealers go my friend Franklin he is the best! More

They make you feel comfortable as if at home and they are very understandable I loved the service and they make you feel like family very understandable I loved the service and they make you feel like family More

Kevin Primus and Franklin Beco gave me and my wife excellent, professional, and personal service throughout our experience with purchase a new 2013 Rav4 limited car. They were both very knowledgeabl excellent, professional, and personal service throughout our experience with purchase a new 2013 Rav4 limited car. They were both very knowledgeable and patient with us and they had excellent communication. They made us feel like we were valuable customers. Toyota of Manhattan should clone Kevin and Franklin because they are the best when it comes to customer service and customer care. Leroy and Dorothy Hannah 914-391-8176 917-359-6307 Thank you and we will be happy to refer our family and friends to this dealership! More

Came to this dealer to buy a used car that was advertised online as "certified" but it seems the technicians there merely check that the car meets the state inspection req's. The financial department sells g online as "certified" but it seems the technicians there merely check that the car meets the state inspection req's. The financial department sells guarantees for $ 2000.00 advertised as 100k miles/ 7yrs (FROM THE DAY THE VEHICLE WAS SOLD WITH 0 MILES AS NEW NOT ACTUAL MILEAGE; they forget to mention that little piece of info). Beware of the service department, once you leave your vehicle there they might use it to run errands (over one day my car was driven 12 miles and the technician did not even fix the problem with the car). Overall a really bad experience would not recommend this dealer, should have checked online first since the have bad reviews in several websites. The only bright spot might have been the salesperson. More

Franklin and his team were excellent in my time expended at the dealership and addressing my needs. I explained what what I wanted and within what pricing and I did not have to deal with that back and for at the dealership and addressing my needs. I explained what what I wanted and within what pricing and I did not have to deal with that back and ford that usually consultant/salespeople put you through. Thank you Franklin for all your help and making my experience much more pleasurable! clara More

This dealer is a rip off. They sold me a lemon car. When I came to replace it, they took $3000 deposit for a replacement car but never gave me neither the car nor the money back!!! Beware!! Shop somewhere e I came to replace it, they took $3000 deposit for a replacement car but never gave me neither the car nor the money back!!! Beware!! Shop somewhere else!! Kevin Primus and Franklin Beco are the biggest crooks of the whole company. Franklin Beco is sweet and nice with the customers, he promises you this and that, but when the time comes to sign the papers, he is saying that there was no agreement and that he never promissed you anything. Kevin Primus is rude and like his buddy Franklin does not keep his promises. He can not speak with customers politely. After I disagreed to pay $10,000 more then the price we agreed upon initially, he told me to "get out of his store". I will never go to this dealership again and will never buy another Toyota. More

Franklin is the best of the best!!! I would only buy my cars from him in the future...he made every step easy from beginning to end and he couldn't do enough to make me satisfied and happy with my purchase cars from him in the future...he made every step easy from beginning to end and he couldn't do enough to make me satisfied and happy with my purchase...I couldn't be more thrilled and on top of it all, he's a great guy. Thanks Franklin, for all that you did to guide me through and for genuinely feeling excited for me when I drove away with my new prius...... More

My husband and I are very happy with Toyota of Manhattan. Franklin Beco was friendly and helpful. He make us feel like family, and help us to choose the right car. We thank him for everything he did for us. Franklin Beco was friendly and helpful. He make us feel like family, and help us to choose the right car. We thank him for everything he did for us. We strongly recommend Toyota of Manhattan and over all Franklyn Beco. More