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Toyota of Manhattan
New York, NY
955 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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955 Reviews of Toyota of Manhattan
January 03, 2023
I was nervous initially since it was the first time I was getting a Toyota, but Toyota of Manhattan made it a smooth ride. I talked with Kevin/Tatiana from sales and they were a pleasure to work with. Dealin getting a Toyota, but Toyota of Manhattan made it a smooth ride. I talked with Kevin/Tatiana from sales and they were a pleasure to work with. Dealing with people who are professional and knowledgeable, I was shown through the processes of picking out a car (RAV4 LE) and setting up insurance. Tatiana even helped me set up my first service appt. Would highly recommend for their customer service and supportive team. More
by vasquezc111
Employees Worked With
Kevin Primus, Tatiana Bracht
January 03, 2023
When I came in Tatiana made finding my new car so easy, she made my purchase quick and efficient and my experience in the dealership was much more enjoyable than I’ve had in dealerships past. she made my purchase quick and efficient and my experience in the dealership was much more enjoyable than I’ve had in dealerships past. More
by malcolmpichardo
Employees Worked With
Tatiana Bracht
January 03, 2023
Michael Burbridge is an attentive and efficient salesperson. He took his time to respond to our questions onsite as well as following up through texts and phone calls. We are happy with our purchas salesperson. He took his time to respond to our questions onsite as well as following up through texts and phone calls. We are happy with our purchase! More
by PrimeT
Employees Worked With
Michael Burbridge
December 15, 2022
have been coming here for over 20 years. The last visit was a disaster. They are in a new location. you have to drive up a slippery narrow ramp. It is a complete hazard. it has ceramic til The last visit was a disaster. They are in a new location. you have to drive up a slippery narrow ramp. It is a complete hazard. it has ceramic tiles the car slips and slides and you have to drive up 4 flights. This is an accident waiting to happen. i go to the service advisor Daniel and say I have a warrantee on my battery. he tells me that is impossible. i had to call,up Toyota corporate and I did have a warrantee on my battery. Then the tell me my front arm control needs replacing $1700. I got other quotes for $800. are they kidding? They say the job takes 5 hours. All the other shops said 3 hours plus if drive to any other Toyota outside the city the price will be much less i hate to write this review because Harold who works there is amazing, Because of the problems Toyota offers to pickup the car and look at it again. They take the car for diagnosis I go to pick it up and they give it back to me with my glove compartment detached and a piece on the floor.they don't even assemble it right. All my papers in the glove compartment are thrown all over the floor So if you want to get overcharged and have your in worse shape this is the place for you.. this place is a complete mess I would highly recommend passing on this experience More
by Brendadiana
Employees Worked With
Daniel
December 03, 2022
I bought a car from them 2 months ago andi am still waiting my tag) Every day i call and send them an email but they don't respond yet. They lie everytime) waiting my tag) Every day i call and send them an email but they don't respond yet. They lie everytime) More
by alperbond13
Employees Worked With
Kevin Primus
October 18, 2022
We’ve been working with Toyota of Manhattan for well over 12 years now, and while we’ve always had a pretty decent experience, our most recent was outstanding! The ease of scheduling an appointment in tandem 12 years now, and while we’ve always had a pretty decent experience, our most recent was outstanding! The ease of scheduling an appointment in tandem with a high level of professionalism make it a pleasure to deal with the team. More
by Jones North
Employees Worked With
Kevin Korb
