Toyota of Lancaster - Service Center

Always good work. My last service advisor was brand new but he was awesome and super helpful My last service advisor was brand new but he was awesome and super helpful More

Service department awesome! !! Gus and Brenda answered all my questions and made sure my experience was superb!!! Will definitely refer Toyota of Lancaster to all my family and f !! Gus and Brenda answered all my questions and made sure my experience was superb!!! Will definitely refer Toyota of Lancaster to all my family and friends!!! Thanks Gus and Brenda!!! More

The salesman told me the car had Bluetooth and remote start. The financial person told me the extended warranty covered bumper to bumper. I drove home... they gave me no paperwork. I came back a few days start. The financial person told me the extended warranty covered bumper to bumper. I drove home... they gave me no paperwork. I came back a few days later. Another person in finance took my driver's license and said shouldn't have let me take the car cause she didn't see I had insurance. I did and I paid cash for the car. And the alternator and battery went bad about a month later. They made me pay $300 for another battery. They had a difficult time getting a used alternator from the Dodge dealer so it took days to fix it. Never buy a Dodge from Toyota. Not happy. If I didn't didn't $3000 for the extended warranty I'd consider trading it in since I expect it to break down again. I don't feel like they really fixed the alternator issue. I also purchased an additional fob. Melissa in the service department was awesome in getting that done. More

Good costumer service went I came to do service on my Car And people trying the best on us Car And people trying the best on us More

The dealership was Professional, knowledgeable and had great communication. Helpful information and at no hassle great communication. Helpful information and at no hassle More

Douglas was excellent. He kept me updated on my vehicle when I took it in for a rodent problem under the hood he sent me pictures and everything super job. He kept me updated on my vehicle when I took it in for a rodent problem under the hood he sent me pictures and everything super job. More

The waiting period is excessive, even with an appointment. I hate waiting for three hours or more sometimes! appointment. I hate waiting for three hours or more sometimes! More

Not good . make me drive. 30 minutes for nothing no parts for recall in my pickup make me drive. 30 minutes for nothing no parts for recall in my pickup More

Annie had me in and out faster than I could have imagined with "no surprises" that seem to show up at some dealerships. with "no surprises" that seem to show up at some dealerships. More

Doug was amazing, super helpful and very informative very welcoming definitely recommend Doug for all your service needs welcoming definitely recommend Doug for all your service needs More