Toyota of Lancaster - Service Center

Wonderful customer service. Sadly, not like American companies. Customer service means everything to this consumer. Sadly, not like American companies. Customer service means everything to this consumer. More

Friendly customer service Received my car back in a timely matter. Report given back showing work performed and recommendations suggested timely matter. Report given back showing work performed and recommendations suggested More

Gustavo was very helpful and kept me in the loop of everything. I would definitely come back everything. I would definitely come back More

While your service is excellent and staff appear to be knowledgeable, I was extremely disappointed in the estimate that you provided me for replacing the rear struts on my car and for replacing the engine knowledgeable, I was extremely disappointed in the estimate that you provided me for replacing the rear struts on my car and for replacing the engine belt. My independent mechanic quoted me half the amount that you listed on the invoice, which obviously motivates me to take my car to him in the future, rather than the Toyota Dealership. You overhead and maintaining a fancy building is obviously being passed along to the public and where I can get quality workmanship equal to your service, I will do so in the future. More

Their service department is really the best and they have their act together better than the other places that I have been to. their act together better than the other places that I have been to. More

All went well. Service was as described, cost was reasonable and timing was just right! Service was as described, cost was reasonable and timing was just right! More

Lady who doesn't have anyone to help with maintenance on car. Trust Toyota pretty much Don't know if totally honest Hope they are car. Trust Toyota pretty much Don't know if totally honest Hope they are More

Good service and very nice people I will refer people to come on down. To toyal come on down. To toyal More

Bad work / time wasters. Scheduled appointment first thing in the morning days in advance for warranty work, recall and oil change. Told me if i didnt leave car for warranty Scheduled appointment first thing in the morning days in advance for warranty work, recall and oil change. Told me if i didnt leave car for warranty inspector id have to wait 3 months but didnt give me a loaner and suggested I pay out of pocket for a warranty issue. Also lost my room key and was chatting while i waited. More

Excellent service. Very quick, and the advisor kept me informed on the status of the car. Very easy process. Very quick, and the advisor kept me informed on the status of the car. Very easy process. More