Toyota of Lancaster - Service Center

Too expensive for something simple They ask that certain hours of work of a technician and certain parts be approved for a total of more than $1200 without guaranteeing that that will fix the problem, an ai hours of work of a technician and certain parts be approved for a total of more than $1200 without guaranteeing that that will fix the problem, an air conditioning that does not cool, something simple More

Efficient and great customer service. I appreciate Doug taking care of me in a timely manner! I appreciate Doug taking care of me in a timely manner! More

I brought my vehicle in for the required maintenance service. Mauricio arranged to have a driver take me to an appointment of mine. He also arranged to have the driver pick me up after my appointment an service. Mauricio arranged to have a driver take me to an appointment of mine. He also arranged to have the driver pick me up after my appointment and brought me back to the dealership. More

Melissa was better this time, she worked with in a friendlier way. Chanin was again outstanding in her customer service, she was dealing with other customers but time to set me up with Brenda who was friendlier way. Chanin was again outstanding in her customer service, she was dealing with other customers but time to set me up with Brenda who was also very helpful. Give an over all 4. More

Very helpful & serviced only what was necessary. Did take a lot longer to complete my service since I didn't have an appointment & told me my car would be ready at 12:30 but didn't get ready until 3 Did take a lot longer to complete my service since I didn't have an appointment & told me my car would be ready at 12:30 but didn't get ready until 3:30pm More

Great experience Ok Ok Q w e r t y A s d f g More

Extremely efficient I was surprised that my car was serviced as quickly as it was!! The only reason I gave Mr Bravo a 4 was that he was slow to acknowledge me waiting in the car. My appointment was at serviced as quickly as it was!! The only reason I gave Mr Bravo a 4 was that he was slow to acknowledge me waiting in the car. My appointment was at 3:00. I was there at 2:45 and was the only one in the bay and yet my car was not taken back until 3:10. More

Great customer service and knowledge Always have a great experience at Lancaster Toyota Thank you experience at Lancaster Toyota Thank you More

Good experience with them. Repairs are good and they stand by any warranties without question Repairs are good and they stand by any warranties without question More

Everyone is very friendly . Wait time was a little long but I understand that problems can occur with customers and employees . Didn't mind the wait Wait time was a little long but I understand that problems can occur with customers and employees . Didn't mind the wait More