3,663 Reviews of Toyota of Lancaster - Service Center
Young lady was very polite patent informed us how things will be done. Good service will be done. Good service More
Great customer service and interaction. Very professional people, very helpful when asking questions. Enjoyable service. Very professional people, very helpful when asking questions. Enjoyable service. More
Hi I want to give a shout out to Anne. I had my car serviced and they did not secure one of hub caps. It fell off on way home. I contacted Anne no problem she ordered me new set of hubc I had my car serviced and they did not secure one of hub caps. It fell off on way home. I contacted Anne no problem she ordered me new set of hubcaps at no cost. When they came in she contacted me to come pick up. I have disability prevents me from bending. No problem we'll put them on for you. Great customer service!! I really appreciate you Anne! Thank you! More
Amazing service. I live out of state and this dealership was amazing in addressing an issue that caused me to be delayed in travel home allowing me to get on the road I live out of state and this dealership was amazing in addressing an issue that caused me to be delayed in travel home allowing me to get on the road and home without an appointment. The compassion and efficiency of this team was appreciated More
Erick provides a finesse service and cares about his customers. Service Department I don’t like because, it seems to me they make things to look worse in order to push the customer to buy Toyota parts a customers. Service Department I don’t like because, it seems to me they make things to look worse in order to push the customer to buy Toyota parts and overpaid in labor. In the other hand, there is also a nasty feeling towards the customer if we go somewhere else to receive service, they try to make us feel guilty or disloyal. That happened to us with our brakes, didn’t appreciate the feedback from the Toyota mechanics. More
Chanin fixes every problem I’ve had for years. Wouldn’t be there if not for her. Wouldn’t be there if not for her. More
Customer service was really great and everyone was really friendly i would recommend them to my friends and family. friendly i would recommend them to my friends and family. More
Good service and great customer support. Thank you very much for your great services and your patience. Thank you very much for your great services and your patience. More
Every time I go for a service it's quick and effortless. Annie is always so helpful and friendly! They show that they really care about their customers. Annie is always so helpful and friendly! They show that they really care about their customers. More