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3,663 Reviews of Toyota of Lancaster - Service Center
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Verified Customer
May 28, 2024
Good Service good communication, and well informed. Looking forward to my next service appointment. thanks, Toyota Looking forward to my next service appointment. thanks, Toyota More
by foxhound84
Employees Worked With
May 27, 2024
Awesome customer service, alway make sure my car is well taking care off, always on time. taking care off, always on time. More
by Melanie briggs
Employees Worked With
May 27, 2024
They have the “good customer service” system down beautifully.. so courteous, time conscious and accommodating. One of the main reasons I’m keeping my Toyota, because I finally found a good service c beautifully.. so courteous, time conscious and accommodating. One of the main reasons I’m keeping my Toyota, because I finally found a good service center for it!! Thank you, keep up the good work! More
by Hanna D
Employees Worked With
May 27, 2024
Max is the best service advisor, he is very knowledgeable and makes my service inspections easy and very quick. I will be scheduling with him every visit and makes my service inspections easy and very quick. I will be scheduling with him every visit More
by anessawinchester
Employees Worked With
Max cotti- service advisor
May 27, 2024
Greg our service advisor was absolutely impeccable throughout the entire process!!! 10 stars!!! He was very informative, and always kept us up to date as to Where we were at during process . Our c throughout the entire process!!! 10 stars!!! He was very informative, and always kept us up to date as to Where we were at during process . Our claim for transmission problems was initially denied! However, Greg fought for us and we received a new transmission . Diamond Ford was horrible to deal with! Thank you Greg for your unbelievable hepl!!!! More
by SARAHBROOKROSE
Employees Worked With
Gregory
May 27, 2024
Eric was helpful and explained everything that needed to be fixed on my 4Runner. He gave me an estimated time it would be completed and was even able to reserve a rental car on-site for me. Overall it was be fixed on my 4Runner. He gave me an estimated time it would be completed and was even able to reserve a rental car on-site for me. Overall it was a great and seamless experience. Eric knows his job and does it well! It was a pleasure working with him! More
by Danathebarber
May 26, 2024
Excellent service regarding my visit service with Douglas Valasco. I received service as I have expected. Thank you! Valasco. I received service as I have expected. Thank you! More
by nguyenjennifer81
Employees Worked With
May 26, 2024
Great customer service, fast easy appointment, service was done quickly, service writer was knowledgeable and kept me informed. was done quickly, service writer was knowledgeable and kept me informed. More
by eqlicciardi
Employees Worked With
May 26, 2024
Came in for a tire and service, they over-pressured the new tire to 50psi and left the stem cap off. They took over 3 hours to conduct the service while I waited until I called them directly. This appointm new tire to 50psi and left the stem cap off. They took over 3 hours to conduct the service while I waited until I called them directly. This appointment lacked any of the usual care, tact, or quality that I had come to expect from their previous work on my truck. More
by J.VIAR96
Employees Worked With
Nancy Rojo
