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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,662 Reviews
Call Service Center (661) 948-0731

3,662 Reviews of Toyota of Lancaster - Service Center

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June 27, 2024

This dealership is extremely professional Doug was perfect in his explanation of their service and all the work was timely done. Couldn’t get any better customer service! More

by beazleywayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 26, 2024

Car was delivered on time as promised. Auto service personnel were courteous and informative as always. More

by mdvice53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hackey
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Jun 28, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

June 25, 2024

I had such a fantastic experience at Toyota Lancaster! everyone there is incredibly friendly. The customer service is always top-notch, and my service advisor was absolutely amazing - 100/10! More

by caceres allondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

June 25, 2024

Very good service, and the times spent there was short. I was expecting the service to take at least 3 hours, and only took a little over an hour. Good job an I will be back in the future. More

by BLACKJACKCASH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 24, 2024

Helpful and great service. Got me some quickly and out in a timely manner. Thanks More

by natalie.hernandezz
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

June 24, 2024

The customer service is amazing, the staff has your interest at heart. I say thank you for taking care of me and my family for years now! Big thumbs up!! More

by Dt.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

June 24, 2024

Annie Videgel set up my appointment however I had to make it on her day. I was assisted on my appointment day by Nancy Rojo. She provided excellent assistance! More

by vanita66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 24, 2024

Max was helpful, informative and a pleasure to work with. Others in the service center were friendly and helpful as well. More

by KAYANAMWOODLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
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Jun 24, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

June 23, 2024

Still waiting on them trying to find me a car. Haven't found one yet and I'm ready to buy More

by matt_z2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Velasco
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Toyota of Lancaster responded

We'd love to help you find the right vehicle. You can reach me at (661) 952-2103 and we can discuss our selection further.

June 22, 2024

When I’m in there everyone is very helpful and Attend to every thing I need with my truck More

by ZACHLITTLE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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