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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,662 Reviews

3,662 Reviews of Toyota of Lancaster - Service Center

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July 06, 2024

They are good people, friendly, getting the concern customers brought by finding solutions to them. More

by OMOSOLAGAFAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanin, Yescas
Jul 08, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 06, 2024

I highly recommend this dealership. Extremely professional I enjoyed their attention to detail. Dealership is on time and efficient More

by beazleywayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

July 06, 2024

Wasn’t professional at all & telling me they couldn’t fix my problem giving attitude More

by LUZGON1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo jimenez
Jul 08, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us.

July 02, 2024

My 2020 Corolla is new to me . This is the first time I had service at this dealership . Everyone was professional ,all my concerns were taken care of . Lancaster Toyota is my new More

by jamesdallas45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team

July 01, 2024

This place is joke I paid 210 for A vehicle inspection and they still couldn’t determine where the noise in my car was coming from their customer. Service is horrible people they act like they don’t enjoy More

by melissa.tejada30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously. We apologize for any inconvenience or frustration you may have experienced. You can reach out to us directly so we can address you specific concerns.

June 30, 2024

Easy entry directions to service area. Maybe have visual information while waiting for a representative to arrive to greet and check vehicle into service center. This will ease the anxiety More

by kids5119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garcia
Jul 01, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We appreciate your feedback and will consider your suggestions. We will be sure to share your review with the rest of our team.

June 30, 2024

Found the vehicle I wanted. Thought a cash deal would be easier. Seemed like everything took longer than it should have. More

by mfft4
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us and make sure to make necessary adjustments in our processes. It's our pleasure to serve customers like you. Have a wonderful day!

June 29, 2024

Great hospitality fast working and great job done I’m very satisfied with everything thanx More

by X Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

June 28, 2024

The work was completed in a timely manner. Eric a treasure do not let him leave! More

by gdeyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 28, 2024

The service was a great experience. The workers are very attentive and explained the services in a great way More

by VCRUZ0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 28, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

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