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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,662 Reviews

3,662 Reviews of Toyota of Lancaster - Service Center

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July 13, 2024

Great service, waiting time was fair. The staff was very kind and helpful. I definitely recommend it. More

by Sergio I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Jiménez
July 13, 2024

I have been complaining about a squeak on my brake pedal since the car had 4000 miles on it. Toyota keeps greasing the pedal and the squeak comes back within a week. This issue is not being resolved by Toyo More

by ritagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Toyota of Lancaster responded

We are sorry to hear that you were not satisfied with the service performed. We strive to provide the best quality services to our customers, and we apologize for any inconvenience that you may have experienced. Unfortunately, at this time our technicians were not able to duplicate your concern.

July 13, 2024

Toyota of Lancaster has been and is still doing a great job. Good Job Thanks More

by HARRSIONNAYLYN407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 12, 2024

We've been coming here for years and always have a good experience . No surprises and the time frame is what we were told . More

by morriscampos58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 12, 2024

Did a great job in and out within two hours. Thank you for all you do. More

by rhrichman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

July 11, 2024

Good service,helpful, friendly employees ,don't have too wait too long to get my car back More

by almarosa489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 10, 2024

Great and fast service. Both in servicing the vehicle and exceptional customer service with administrator More

by Leslie228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Jul 10, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

July 10, 2024

The service I received was professional, they addressed my concerns and my car was fixed timely. More

by EVELYNMOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 10, 2024

All representatives that I worked with were positive, pleasant, and helpful. My car was ready in a minimal amount of time! More

by Gwen Strean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My representative’s name was Max, I believe.
Jul 10, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 08, 2024

Customer service the best knowledge of keeping my car going the best I appreciate them most of all. They keep me on the go wonderful family. Thank More

by annsandridge1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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