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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,661 Reviews
Call Service Center (661) 948-0731

3,661 Reviews of Toyota of Lancaster - Service Center

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August 15, 2024

The service was great. Very pleasant and professional. She understood and answered all my questions More

by gracielasosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 15, 2024

Lancaster toyota dealership always takes care of me in a timely manner and is always respectful More

by AARONKDUNN1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 15, 2024

Okay. The work performed was excellent, but I had an appointment and waited at the Dealership and was there over six hours. More

by PATANDGING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget his name.
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Aug 16, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had a long wait time and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience. We're grateful for your feedback and will use it to improve our business.

August 14, 2024

They are honest they have great deals and are very friendly and give you a great deal More

by ddorowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2024

Took a minute to fix my problem with the camera. But finally after 2 trips it was fixed More

by WINE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio orellana
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Aug 14, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

August 14, 2024

Fast and reliable …………That is all I have to say regarding my service appointment there. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex
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Aug 14, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 14, 2024

100% online, people do not want to talk to you, they tell you to go to the app. Not sure why they have so many employees. More

by ptrujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a review. We hope to welcome you back again soon!

August 14, 2024

I was completely pleased with the service I received from Toyota of Lancaster. I would recommend Toyota of Lancaster to my family and friends because they have always provided excellent service, friendly peo More

by ADRIAN.WASHINGTON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

August 14, 2024

Great place to get servicing, even though I purchased Rav4 at different location. Thanks so much. More

by fasdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 14, 2024

I brought my van in for a notice that I received regarding the cars problems. I paid the $400 to have it repaired and now the notice is coming back up on my dash again however I do love this dealers More

by shewoolf54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Aug 14, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. Please feel free to contact us directly so we can address your specific concerns.

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