Toyota of Lancaster - Service Center

The service was good although, even with an appointment, it took almost 3 hours just to change the oil. it took almost 3 hours just to change the oil. More

Service Department is the best always great service and great work on my vehicle thank you. great work on my vehicle thank you. More

I requested tire lotion and it was not complete. I even marked my tire with chalk and brought it to the service advisors attention. He said it was completed. I even marked my tire with chalk and brought it to the service advisors attention. He said it was completed. More

Great environment with much knowledgeable employees, kind and supportive in all areas. Will definitely tell friends who’s looking for a vehicle. and supportive in all areas. Will definitely tell friends who’s looking for a vehicle. More

I like the service jus take some times too long wait for simple oil change simple oil change More

We appreciate what they've done for us. After moving to the area from out of state, they have usually been very helpful in working with our maintenance plan we purchased from another deale After moving to the area from out of state, they have usually been very helpful in working with our maintenance plan we purchased from another dealership. There are some things they can improve on in communications, but they've always been courteous and professional. More

Unexpected service call from a break down. After being towed Doug was able to provide service and get me on my way After being towed Doug was able to provide service and get me on my way More

Experiance was amazing. Was attended to quickly and very professional. Would come back to have my vehicle serviced again. Was attended to quickly and very professional. Would come back to have my vehicle serviced again. More

Service is ok, they forgot to reset the service meter on my car the last 2 times we went AND didn't put a sticker for tracking our next service date. This location also isn't connected to the online managem my car the last 2 times we went AND didn't put a sticker for tracking our next service date. This location also isn't connected to the online management system for maintenance that Toyota offers so you can't schedule without calling in or going to their specific website (their website is terrible, it's booked wrong dates or service every time I've tried so we just call). The work done is fine, but there are other locations that are better, offer the app booking / management for maintenance and will clean your car after service. Overall fine if it's all you have but I'd recommend trying another Toyota service location if you can. More

Great, any other issues we were called and ask if we wanted fix. Communicate well and loved that they took their time and inform us of any other issues I may have had wanted fix. Communicate well and loved that they took their time and inform us of any other issues I may have had More