Toyota of Lancaster - Service Center

Employees are very helpful and give great customer service. Erick did a good job in assisting us for service on vehicle. service. Erick did a good job in assisting us for service on vehicle. More

Max Mike and Sean are the best ever. They have always treated me well and are really amazing people. I feel like I completely trust them in their recommendations. I wish the prices were They have always treated me well and are really amazing people. I feel like I completely trust them in their recommendations. I wish the prices were a little cheaper though but that's not their fault. That is just corporate greed More

The wait time was less than expected and the service is very good. Nice job. very good. Nice job. More

I’m going to frontier Toyota. This dealership is terrible. Eric ordered the part and told me there was no eta on my part. I called frontier Toyota and they had it on the self . This dealership is terrible. Eric ordered the part and told me there was no eta on my part. I called frontier Toyota and they had it on the self . I went and picked it up in Valencia. Brought it back to Lancaster Toyota to have it installed. And now the bracket holding the hose that broke almost fell off . I had to tighten the nut myself . And the original part I ordered finally came in. And the parts service employee was very rude . He acted like I was Bothering him and taking up his time . I tried to get a receipt from him, and he just turned around and walked away. I’m done with you guys . More

Technicians work is below expectations Could not Reprogram New TPMS Sensors went to American tires. They reprogrammed new sensors in 10 minutes.(Lexus IS250) Parts and labor excessively priced Reprogram New TPMS Sensors went to American tires. They reprogrammed new sensors in 10 minutes.(Lexus IS250) Parts and labor excessively priced More

I love this place! They have excellent customer service. I definitely always come back. The emplouyee that I got was really nice and helpful. Thank you all! They have excellent customer service. I definitely always come back. The emplouyee that I got was really nice and helpful. Thank you all! More

Overall good customer service. .Eddie is very helpful and helps in everything he can..I would totally recommed it .Eddie is very helpful and helps in everything he can..I would totally recommed it More

I wish that I could have taken the required step to have my work done on my vehicle as I should have, before my trip to South Dakota. But who could have guessed what would have transpired about my vehicle my work done on my vehicle as I should have, before my trip to South Dakota. But who could have guessed what would have transpired about my vehicle braking down. I thank you for the work you did though. More

The took care of all standard service. But failed to offer an explanation for the surge when stopped. Almost like being tapped by a car but no one is there. So far that’s my only complaint But failed to offer an explanation for the surge when stopped. Almost like being tapped by a car but no one is there. So far that’s my only complaint with our new RAV4. More

Good job. No complaints on the work performed or service agents. Communication open and honest. No complaints on the work performed or service agents. Communication open and honest. More