Toyota of Lancaster - Service Center

The after hours assistant to Erick was very kind and helpful. They fit me in and finished the extra repairs that were needed with my car. helpful. They fit me in and finished the extra repairs that were needed with my car. More

Staff is very professional and courteous. Enough space in the lobby to wait and have enough charging adapters Enough space in the lobby to wait and have enough charging adapters More

I presented issues about my vehicle and they only looked at one. Very Poor service. at one. Very Poor service. More

They did not inspect the filters and just said they needed replacing because I had “deferred” the service last time. But I had personally changed out the filters and they were clean. I didn’t catch thi needed replacing because I had “deferred” the service last time. But I had personally changed out the filters and they were clean. I didn’t catch this until I bought new filters and I started to replace the old. I will be checking more closely the next time. If you are going to do an inspection report then inspect the things you say you are inspecting. This was not up to the standards I expect from you guys. Sell me only the things I need. Be honest! More

Service was great. Dropped off my car and was texted when ready. Picked it up and was in and out. Dropped off my car and was texted when ready. Picked it up and was in and out. More

Outstanding service and excellent employees. This is due to having an attentive management team. My go-to dealership. This is due to having an attentive management team. My go-to dealership. More

I only recommend this place to get a key replacement. I had an appointment and still waited 3 hours for them to cut new key using my master key. I give a 4 star only because the service advisor was nice I had an appointment and still waited 3 hours for them to cut new key using my master key. I give a 4 star only because the service advisor was nice to me. Everything else at this dealership is a 6 hour wait with no rides provided! More

Very happy with all services received at Lancaster Toyota. They are very thorough and friendly Toyota. They are very thorough and friendly More

Recently had a non-appointment service on head light and underbody plastic panel and yet was promised an hour turnaround time. Job completed 2 and 1/2 hours late, Service advisor Brandon waived parts and la underbody plastic panel and yet was promised an hour turnaround time. Job completed 2 and 1/2 hours late, Service advisor Brandon waived parts and labor as compensation for my time. Thanks. More

Great service. Fast service. My car was ready in about an hour. Which is great. Fast service. My car was ready in about an hour. Which is great. More