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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,528 Reviews

3,528 Reviews of Toyota of Lancaster - Service Center

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August 03, 2020

Had a great experience here, mostly because of my salesperson who helped me out. Ian Mendoza was incredibly helpful and welcoming. He helped me out throughout my whole experience getting a car out. I More

by Roxana
Recommend Dealer
Yes
Employees Worked With
Ian Mendoza
August 01, 2020

The Toyota service team members are always so kind and helpful. They answer all my questions thoroughly and make sure I’m satisfied with their services before I leave. More

by ANDREAAREVALO42
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

great service The service was excellent. The place took care to make sure things were moving along and the service rep worked hard to get me good prices and a disc More

by longtime owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
August 01, 2020

You need to find a service manager you trust I had problems getting answers on the phone and was continually transferred from place to place. I was getting very frustrated. I hung up a tried agai More

by JNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

A rare good visit. A good rating this time since service was completed on time and no surprises when I picked up my car. Last time they did not keep me informed during More

by red.horse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
July 30, 2020

Fast and easy service Service was done fast and easy. Did not have to wait long. Recommended and would come back for more service since it is the closest Toyota nearby More

by qtnd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2020

Always get the best service when bringing in my car for service. During this visit I got some questions answered and concern about the protection my vehicle has. More

by GARCIA.VANESSA09
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2020

Excellent service and fast! Recently came in for an issue with a door lock. It was handled quickly and professionally. I would recommend this dealer to family and friends without More

by glendorajoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
July 24, 2020

first time they did it right this was the first time in many visits that they did everything correctly. i would give a better review but past experiences were not good. More

by JIMBO0964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Toyota of Lancaster responded

Hi JIMBO0964, We appreciate your candidness. As always, we continue to defer to our customer's feedback to gauge how our interactions are serving our guests. Thank you for today's input. Make it a great weekend! Toyota of Lancaster

July 24, 2020

I found that he was very friendly and most helpful, all of my service needs were meet. I was impressed by the quality and speed of service. Thank you Toyota of Lancaster! More

by WALTMCDOWELL
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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