3,528 Reviews of Toyota of Lancaster - Service Center
Had a great experience here, mostly because of my salesperson who helped me out. Ian Mendoza was incredibly helpful and welcoming. He helped me out throughout my whole experience getting a car out. I salesperson who helped me out. Ian Mendoza was incredibly helpful and welcoming. He helped me out throughout my whole experience getting a car out. I appreciated the extra mile he went and has gone to help me out. Thank you. More
The Toyota service team members are always so kind and helpful. They answer all my questions thoroughly and make sure I’m satisfied with their services before I leave. helpful. They answer all my questions thoroughly and make sure I’m satisfied with their services before I leave. More
great service The service was excellent. The place took care to make sure things were moving along and the service rep worked hard to get me good prices and a disc The service was excellent. The place took care to make sure things were moving along and the service rep worked hard to get me good prices and a discount too. More
You need to find a service manager you trust I had problems getting answers on the phone and was continually transferred from place to place. I was getting very frustrated. I hung up a tried agai I had problems getting answers on the phone and was continually transferred from place to place. I was getting very frustrated. I hung up a tried again and Kiara Santos answered the phone. She was wonderful and coordinated tire ordering and my service to happen at the same time. I will go back and ask for her. More
A rare good visit. A good rating this time since service was completed on time and no surprises when I picked up my car. Last time they did not keep me informed during A good rating this time since service was completed on time and no surprises when I picked up my car. Last time they did not keep me informed during service when I could have had my brakes replaced during that service trip and after already being there waiting for my car to be serviced--did not want to hang around even longer that day. Everyone was socially distanced and wearing masks which is appreciated at this time. More
Fast and easy service Service was done fast and easy. Did not have to wait long. Recommended and would come back for more service since it is the closest Toyota nearby Service was done fast and easy. Did not have to wait long. Recommended and would come back for more service since it is the closest Toyota nearby More
Always get the best service when bringing in my car for service. During this visit I got some questions answered and concern about the protection my vehicle has. service. During this visit I got some questions answered and concern about the protection my vehicle has. More
Excellent service and fast! Recently came in for an issue with a door lock. It was handled quickly and professionally. I would recommend this dealer to family and friends without Recently came in for an issue with a door lock. It was handled quickly and professionally. I would recommend this dealer to family and friends without a concern. Thank you! More
first time they did it right this was the first time in many visits that they did everything correctly. i would give a better review but past experiences were not good. this was the first time in many visits that they did everything correctly. i would give a better review but past experiences were not good. More
I found that he was very friendly and most helpful, all of my service needs were meet. I was impressed by the quality and speed of service. Thank you Toyota of Lancaster! of my service needs were meet. I was impressed by the quality and speed of service. Thank you Toyota of Lancaster! More