Toyota of Lancaster - Service Center

They literally had me out in less then 40 mins and also advised me on my tires, very professional and you can tell they enjoy their job. advised me on my tires, very professional and you can tell they enjoy their job. More

Excellent service as usual!!! Our service advisor Chanin Yescas always takes care of our Toyota vehicle needs, and does it in the most professional and efficient way!!! Yescas always takes care of our Toyota vehicle needs, and does it in the most professional and efficient way!!! More

No issues. Service met expectations. Customer service was great plus waiting time wasn’t an issues. My case was attended promptly as arrived. Great work. great plus waiting time wasn’t an issues. My case was attended promptly as arrived. Great work. More

Always satisfied with our service at your Lancaster location! Sean Preston is knowledgeable and transparent when helping us. He keeps us informed and educated on the status and work on our vehicle. He location! Sean Preston is knowledgeable and transparent when helping us. He keeps us informed and educated on the status and work on our vehicle. He is always friendly, honest and professional. We appreciate all the work he does when we need a repair or service . More

They keep my Highlander running like the day I bought it! Chanin is friendly, professional & provides trustworthy advice for keeping my car in great shape! Chanin is friendly, professional & provides trustworthy advice for keeping my car in great shape! More

It started rocky, was there for my appointment at 1:30, did not see or heard from anyone till 1:50, technician that took care of our car did not put a tire cap on one wheel so what else was not done.Dougl did not see or heard from anyone till 1:50, technician that took care of our car did not put a tire cap on one wheel so what else was not done.Douglas Velasco was very courteous, took care of correcting my license plate which was on original work order but not done.I WILL GIVE them another chance and hope for better service. More

Great customer service. They answered all my questions and concerns. Got me a ride to work and back to pick up my vehicle. Took safety measures during this pandemic. Always a positive experience! and concerns. Got me a ride to work and back to pick up my vehicle. Took safety measures during this pandemic. Always a positive experience! More

Thanks for a job well done, Sean and Chris (Mech is a 5 Star as well) knows what it takes to keep Toyota on the road. Star as well) knows what it takes to keep Toyota on the road. More

My issue was handled with professionalism as always by Tom Grabbit and the entire service department. Thank you very much as always and until next time. Tom Grabbit and the entire service department. Thank you very much as always and until next time. More

Staff is absolutely great! Very friendly, informative, and professional. I have worked with Melissa for a few of my visits and she has been wonderful. Very patient, understanding and kind. Kiara was great and professional. I have worked with Melissa for a few of my visits and she has been wonderful. Very patient, understanding and kind. Kiara was great on my last visit as well. More