Toyota of Lancaster - Service Center

No Comment about the service. My concern was about the image and perception of using a Target shopping cart to move around car parts within the dealership. This seemed very tacky. In my opinion, using a n image and perception of using a Target shopping cart to move around car parts within the dealership. This seemed very tacky. In my opinion, using a nearby stores' cart is not considered professionalism between businesses. More

It's always a pleasant experience for me. Everyone is so attentive and friendly. I always feel like I'm really looked after. My family now owns 3 Toyota's from, 2 that were purchased from your dealership. attentive and friendly. I always feel like I'm really looked after. My family now owns 3 Toyota's from, 2 that were purchased from your dealership. Thank you for making us feel like family. More

Toyota of Lancaster's Customer Service team was personable and professional. One of the representatives efficiently made an appointment for me, which worked out well. personable and professional. One of the representatives efficiently made an appointment for me, which worked out well. More

Toyota in Lancaster has improved greatly in the last couple of years. Easy to get service now and very clear what you are paying for! couple of years. Easy to get service now and very clear what you are paying for! More

ME GUSTO EL SERVICIO Y QUE ME HAYAN ATENDIDO SIN CITA LA PERSONA QUE ME ATENDIO ME EXPLICO TODO TAMBIEN EL CASHIER FUERON AMABLES CONMIGO PERSONA QUE ME ATENDIO ME EXPLICO TODO TAMBIEN EL CASHIER FUERON AMABLES CONMIGO More

Attention & service was quick/efficient and service rep communicated well with me and kept me updated thru text & phone calls. However, all the tire stem caps were missing. I know they are inexpensive but communicated well with me and kept me updated thru text & phone calls. However, all the tire stem caps were missing. I know they are inexpensive but my car is fairly new:5k Miles and with missing caps. I replaced them but had to go purchase them, I was very happy with the speedy service & friendly staff. Thank you! More

Service advisor Sean Preston was friendly, courteous, professional and efficient. Toyota of Lancaster is my favorite dealership. Going there is a great experience, They're the best. professional and efficient. Toyota of Lancaster is my favorite dealership. Going there is a great experience, They're the best. More

Great customer service, reliable and knowledgeable. My experience was stress free and I got everything I asked for. I had a no hassle experience. Thank you experience was stress free and I got everything I asked for. I had a no hassle experience. Thank you More

Always easy to make appointments. Friendly staff and in and out under one hour. Excellent service!! Waiting area was clean and well kept. Social distancing protocols were maintained. A+ on the snack bar. and out under one hour. Excellent service!! Waiting area was clean and well kept. Social distancing protocols were maintained. A+ on the snack bar. More

Work done in timely manner, Service people work efficiently. Chanin usually is there to take care of me, but it was her day off and the young lady who stepped in for her was awesome as well. efficiently. Chanin usually is there to take care of me, but it was her day off and the young lady who stepped in for her was awesome as well. More