3,530 Reviews of Toyota of Lancaster - Service Center
The person are nice and friendly, relaxed area waiting area. I receive coupons in the mail so I get discounts on certain services that I have done. The service advisor are knowledgeable and helpful. area. I receive coupons in the mail so I get discounts on certain services that I have done. The service advisor are knowledgeable and helpful. More
Kiara is great... repeating when I cannot hear due to my hearing loss... it is rare to find someone who is kind, efficient and patient. Thank you. hearing loss... it is rare to find someone who is kind, efficient and patient. Thank you. More
I am so grateful to all the team at Toyota of Lancaster they took care of a recall my van had. They were prompt and reliable. Thanks they took care of a recall my van had. They were prompt and reliable. Thanks More
I would like to especially thank Eric Bravo, I had a part come off of our 2019 Toyota Tacoma. He worked with me at getting it repaired. He was very friendly and Still kept a smile when I tried to argue that come off of our 2019 Toyota Tacoma. He worked with me at getting it repaired. He was very friendly and Still kept a smile when I tried to argue that the warranty would cover that part. When we both looked at the warranty together I admitted I was wrong and apologized to him and he still had a big smile. I want to thank all the staff at Lancaster Toyota for all their help and friendly service. More
Chanin in the service department is the best. I always choose Chanin when I get my vehicle serviced. Chanin is very professional, friendly and is very knowledgeable. Thank you Chanin for your excellent se choose Chanin when I get my vehicle serviced. Chanin is very professional, friendly and is very knowledgeable. Thank you Chanin for your excellent service. More
Very satisfied with Toyota Lancaster's service, they were tentative, professional and speedy. I had a great experience visiting this car dealer. Job well done! tentative, professional and speedy. I had a great experience visiting this car dealer. Job well done! More
Douglas in the Service Department was excellent. He took the time and went over the cost of each service item which they were going to perform. the time and went over the cost of each service item which they were going to perform. More
Rude. Laughs at you when your trying to show or explain yourself car troubles .. nothing got accomplished cause they could not find it on there machine yourself car troubles .. nothing got accomplished cause they could not find it on there machine More
Most of the time I encounter problems with the service department. Whats the point of the point by point inspection that came with the car when I bought it if theyre not checking unless I tell them. And s department. Whats the point of the point by point inspection that came with the car when I bought it if theyre not checking unless I tell them. And solutions they come up with is way over the budget. Kind of like a nail in my tire, they want me to replace a whole tire and all it needed was not even a patch, if they looked closely. More