Back

Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,531 Reviews

3,531 Reviews of Toyota of Lancaster - Service Center

Sort by
March 09, 2021

Service rep that did paperwork Was courteous friendly and helpful. she was knowledgeable and asked me if I had any questions that she could answer for me More

by kim.arroyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

I recently got my recall finished and it was fast service as always, the entire team is always a pleasure to work with thank you. More

by O_ZELAYA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
March 04, 2021

I was called when the part came in and scheduled for a service appointment. I was kept updated and the car was ready when promised. More

by bnw223
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
March 03, 2021

They are the best!!! Sean is number #1. He always is honest and cares about the service and quality that we receive. Always ask for Sean when it is time to service our 2 Toyota Corollas! More

by LOUIEJIMENEZ6509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

Brought my vehicle in for a follow up installation when ordered parts where available. Chanin took care of me promptly and efficiently. Parts were installed and I was on my way in no time. More

by ogardec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Have been a consistent customer in both sales and service for many years. This dealer rocks! I love to see the familiar faces when I come in and the customer service is always topnotch! More

by TREEC67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit, Stephanie Santiago, Michael Santamaria
February 25, 2021

The service department was sufficient and quick with my service. Very helpful and courteous. I will be going back to Toyota for my service rather then an outside mechanic. More

by ezapj76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

I like the service . Thanks to Tom for always keep me updated whenever I emailed him about my periodic car service. I have a friend there his name is July More

by felicisimo sta ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit, Stephanie Santiago
February 23, 2021

Fue una agradable experiencia, ya que el servicio y la atención que me dieron fue muy agradable y de mucha calidad, gracias señorita KIARA SANTOS More

by CRUZ0138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Tom the service manager is THE BEST!I suggest you clone Tom the service manager is THE BEST! I suggest you clone him. Excellent customer service and follows through to correct any issues. I can’t say it en More

by CANDI.GILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit
...
202
...