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3,531 Reviews of Toyota of Lancaster - Service Center
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July 05, 2021
First time working with Stacie in the Service Dept. - everything went great! My Tundra had developed a slow leak in the left rear tire. I came in mid-morning on a busy Saturday without an appointment everything went great! My Tundra had developed a slow leak in the left rear tire. I came in mid-morning on a busy Saturday without an appointment and the Service Dept was able to fit me in for a tire replacement and at the same time, R&R'd my water pump and v-belt (which were scheduled to be replaced at my 75K oil change). Everything was done and ready to go by 3:30 PM - great job, as always! More
by ECBERMAN
Verified Customer
July 01, 2021
Helpful and convenient. Clean facility. Although, they should have better traffic/methods of checking in people with appointment especially during the drive up when they open. Lines were crazy. should have better traffic/methods of checking in people with appointment especially during the drive up when they open. Lines were crazy. More
by NETNETPANDA102
Employees Worked With
June 30, 2021
Wrote my name wrong . It is nichelle, and I’ve told 3 diff. People about it and still hasn’t changed . A dirty ball of hair on my seat with who know what kind of gunk wrapped up in it. I have not heard a diff. People about it and still hasn’t changed . A dirty ball of hair on my seat with who know what kind of gunk wrapped up in it. I have not heard a single thing from Toyota since I called , complained , and was told “okay were so sorry “ More
by NIKKIJ81001
Employees Worked With
Stephanie Santiago
June 27, 2021
Good customer service. You do not have to wait too long for your vehicle after the maintenance service has been done. Clean waiting area. for your vehicle after the maintenance service has been done. Clean waiting area. More
by Milmar
Employees Worked With
June 27, 2021
Good service and friendly I recommend this place for your Toyota Toyota More
by CARLOSVILLANUEVA69
Employees Worked With
June 27, 2021
Greatly appreciate that my service advisor, Kiara Santos, came to get me in your lounge when my car was ready. I was on a call and could not hear your public address system. Kiara did a great job ! came to get me in your lounge when my car was ready. I was on a call and could not hear your public address system. Kiara did a great job ! More
by jreynolds2001
Employees Worked With
June 24, 2021
The service was good and the people were friendly. The wait was less than two hours wait was less than two hours More
by elmaelma
Employees Worked With
June 24, 2021
My experience turned from despair to a very positive experience. I never thought animals would feast on the insulation on my car wires. Erik Bravo and your mechanic did a super job in fixing my car. experience. I never thought animals would feast on the insulation on my car wires. Erik Bravo and your mechanic did a super job in fixing my car. I certainly appreciate their help. More
by PELLP53
Employees Worked With
