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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,652 Reviews

3,652 Reviews of Toyota of Lancaster - Service Center

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September 25, 2024

Very clean and professional. Turns out my recall did not apply to my vehicle. The service guys were amazing anyway. I will go back from now on. My first time there More

by Knop ranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 25, 2024

Great service. My service writer Doug was very knowledgeable. There’s not much more I can say we were very happy More

by Patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 25, 2024

Gabriel was a real help, got everything I needed with efficiency and consideration with the time I had More

by Reyesxmarco95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Gilbert
Sep 25, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

September 25, 2024

Don't need 15 words. Every person was super AND I will be back every time I need service.Opps I used 22 words. 0r 26 More

by DANDLRICE0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

September 25, 2024

Toyota of Lancaster have professional and kind people that work there. I always have a wonderful experience with the service department, parts department and sales team. More

by T laughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Yeager
Sep 25, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 24, 2024

Awesome staff! !! Great service !!!!! Highly recommended and would definitely bring my vehicle back. Thanks Toyota of Lancaster. More

by rr1985rr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

First impression was positive. Easy and quick drop off. Comfortable waiting area and reasonable wait for services. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
Sep 24, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 24, 2024

Prompt service, clean waiting area, friendly staff. I have been using and will continue to use Toyota of Lancaster for the foreseeable future More

by JDOUGLASS1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 24, 2024

Always great service. Won't take my car anywhere but here. Chanin the service manager always available to answer questions. More

by lauriek20.04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Chanin Yescas receives the recognition he deserves. Thank you again and have a great day!

September 24, 2024

I enjoy the convenience of the late schedule; since there is no shuttle service available, being able to drop off and pick up the vehicle at late hours is very helpful. I was able to drop my vehicle off arou More

by benjamin melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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