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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,536 Reviews

3,536 Reviews of Toyota of Lancaster - Service Center

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January 26, 2022

they rotated the tires, maybe, but didn't check the air?? had to fill the tires myself after the service call..... that's pretty lazy work people.... More

by jameshamilton2220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Boyle
Jan 26, 2022 -

Toyota of Lancaster responded

Hi jameshamilton2220, We agree that it would be pretty lazy for our technician not to adjust your tire pressure appropriately. However, if we make a mistake, we correct it. The ideal psi for your model tires should be between 32-34. If you feel your tires are not set within this parameter, don't hesitate to contact me at 661-952-2103. Thank you for your feedback. We appreciate you letting us know. Teresa Caso Customer Relations 661-952-2103 tcaso@tol-av.com

Jan 26, 2022 -

jameshamilton2220 responded

my psi's were: 28 30 27 28 As I pulled out of the service area..... I doubt very much they were even rotated....

January 26, 2022

Service was as expected. Nothing great, nothing bad. It is a win in my book More

by abissaitrujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 25, 2022

From check in through waiting at the facility, everyone was COVID-safe, efficient, and courteous. More

by S.ARNOLD.AV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasmin Villagomez
January 25, 2022

Always getting good customer service. They answer my questions and suggest anything that might be needed! More

by amylauriles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haide Camacho
January 21, 2022

I needed an oil change on our HS250. The staff were courteous and professional. I recommend Toyota of Lancaster to everyone. More

by bynum.howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
January 20, 2022

Great service with Toyota of Lancaster. Execellent hard working & also kind people. Keep up the good work More

by BERENICE.CLAUDIA96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

Dealership on time, very courtesy and super clean, outside appearance is excellent, great experience throughout More

by MPJDGOODMAN2169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Nice and friendly staff. Knowledgeable service dept and prompt in service completion estimates. I like this dealership. 👍 More

by SIMMONS823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Villagomez
January 19, 2022

I needed an oil change. The staff were courteous and professional. I recommend Toyota of Lancaster to everyone. More

by REFINISHED1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmin Villagomez
January 18, 2022

good service, 2 hours of waiting since I did not have an appointment. very friendly staff More

by JOSHI.222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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