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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,536 Reviews

3,536 Reviews of Toyota of Lancaster - Service Center

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February 28, 2022

The staff was very helpful and courteous. I liked the added store in the waiting room. More

by RAULP76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2022

Whenever I take my Yaris in for service, the staff are thorough, friendly and professional. More

by ROSAMEZA1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago, Stacia Delaney
February 27, 2022

Service Advisor Dou Velasco is excellent. Doug never tries to sell any unneeded service repairs. Doug washed my 2020 Tacoma after its last service and it looked like a brand new truck. More

by Zark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2022

The people were great. My car was done with in a Reasonable time. Thank you. More

by KTALBOT1214
Recommend Dealer
Yes
Employees Worked With
Didn’t get their names
February 24, 2022

Staff friendly, supply chain breakdowns caused my estimated two day repair to become 50+ days More

by GMARTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
February 23, 2022

Everything was good . Nice service everything was quick and very nice . Everyone is very professional. Love that place. More

by LOREGONZALEZ310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
February 22, 2022

Worst customer service Careless incompetent greedy I do have another choice to go I definitely do More

by GURGENMIKAELYAN
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Victoria Yescas
February 21, 2022

A simple oil change has become too expensive. Went from about $70 to over $150. More

by paulrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : David Boyle
February 15, 2022

Great team and excellent customer service. Always keeps me up to date and takes time to listen to all my concerns. More

by O_ZELAYA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmin Villagomez, David Boyle
February 14, 2022

Slow service even with a appointment Why have a appointment if you still waiting 1 hour just to drop off What a joke More

by JOSEPHNPGARCIA
Recommend Dealer
No
Employees Worked With
Not here
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