Toyota of Lancaster - Service Center

The appointment and service where excellent. The advisor is very customer service, polite, knowledgeable, and professional. I like that the supervisor was visible even in the waiting area. The advisor is very customer service, polite, knowledgeable, and professional. I like that the supervisor was visible even in the waiting area. More

Everything went well the service was speedy and communication was we're coming from our service representative everything seemed fine we've driven the car afterwards and works well we would recomme communication was we're coming from our service representative everything seemed fine we've driven the car afterwards and works well we would recommend service at Toyota any day of the week More

Our advisor is great. She made the process very easy and kept the time updated for us. She made the process very easy and kept the time updated for us. More

The service advisor was good but I was disappointed with the maintenance done to my vehicle. It was an inconvenience taking my vehicle back to them to fix. the maintenance done to my vehicle. It was an inconvenience taking my vehicle back to them to fix. More

This dealership always has easy and smooth sign in and stick to the projected time for the service stick to the projected time for the service More

My service rep was extremely nice and helped me every step of the way. She also gave me information about questions i had regarding additional service i wanted to have done! step of the way. She also gave me information about questions i had regarding additional service i wanted to have done! More

Great except one instance. Things do happen. Overall, an exceptional experience. Best dealership I've ever dealt with. Things do happen. Overall, an exceptional experience. Best dealership I've ever dealt with. More

No one ever calls back when they say they will. You have to call to get to someone. Fees are also not fully disclosed when being told there is a recall and you will need to partially pay for the re You have to call to get to someone. Fees are also not fully disclosed when being told there is a recall and you will need to partially pay for the recalled part. More

Had a warranty claim fulfilled on my Toyota, it was nice and easy! Great Service and communication along the way and easy! Great Service and communication along the way More

This dealership is awesome, best in the antelope Valley! Their customer service is the best and each and every employee treat you excellent! Their customer service is the best and each and every employee treat you excellent! More