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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,652 Reviews

3,652 Reviews of Toyota of Lancaster - Service Center

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October 03, 2024

Good professional service and clerk attention and good attitude. Easy access to different departments. I recommend this dealership for their consistent initiative to make every opportunity to make a pl More

by fmend6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

October 02, 2024

Exactly the experience I hoped for in purchasing a new truck. Helpful and listened to what I wanted. More

by VICTOGRAPH
Recommend Dealer
Yes
Employees Worked With
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

October 02, 2024

Excellent service, efficient, Mauricio service representative is always awesome & helpful, rental car is always there when I need it! Thank you Toyota! More

by curehand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICIO I HAVE WORKED WITH TWICE, bravo I have worked with three times
Oct 02, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 02, 2024

The service representative and the service done was terrific. I'm am very happy with the service. More

by GEARYCOOK858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
Oct 02, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

October 02, 2024

People here are very friendly. Great service. My cars work get taken care of. Service advisors are always on task. More

by AGUERRA1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda
Oct 02, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

October 01, 2024

Arriving at Toyota of Lancaster I wasn't sure that Toyota was going to help me with my tire situations. But TAWNYA FOLLENDORE Welcome me with a smile and provided me with great customer service. She really w More

by gnoriega94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAWNYA FOLLENDORE.
Oct 01, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 01, 2024

Max cotti in service is the best hands down knows what’s he’s doing More

by noeie09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max cotti
Oct 01, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

October 01, 2024

Ahí enderezcan a 6 por de servicios señor naranja Sergio vas especialmente necesita el bravo Erik bravo es en Miami Puebla en anuncié en what Your Name More

by macevedo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

October 01, 2024

This dealership seemed very friendly at first when purchasing our vehicle. Shortly after buying a brand new Toyota crown we had a safety issue with the tires and struts being put on too tight causing More

by BAYBUCKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chanin Yescas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take quality control very seriously, and we investigated this further and showed that our Parts Department Manager was able to expedite your part from Toyota. We apologize for any inconvenience this situation may have caused. You can always reach out to our Service Directors should you have any further questions or concerns.

September 30, 2024

Always a great experience. Have been going to them for over four years. Highly recommend. More

by RBN1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

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