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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,652 Reviews
Call Service Center (661) 948-0731

3,652 Reviews of Toyota of Lancaster - Service Center

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October 06, 2024

Service department is great, we have used the service since 2019. Erick Bravo and Melissa are the best! More

by aeoushana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 06, 2024

Great service. Comfortable waiting area. Could use a bite more power outlets for lap tops. More

by montalvodave@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Toyota of Lancaster responded

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

October 05, 2024

Excellent service, I am very happy with my new vehicle 😀 I will recommend this location to my friends and family. More

by JACKYC36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Report | Print
Oct 07, 2024 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

October 05, 2024

Gustavo was great! He gave great customer service! He should be given a raise for certain! More

by nowayjose543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

October 05, 2024

I have used this dealership since moving back to California five years ago. I have been.very pleased with the excellent quality of service and very friendly staff. More

by PSUTHERLAND19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garcia, Service Department
Report | Print
Oct 07, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

October 04, 2024

It was easy to book my appointment, everyone is really polite, and the service was faster than I expected. More

by rachelle.smith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

October 04, 2024

I just wrote a lengthy review only to get to the end and find out somebody has been misspelling my email address for the last few weeks with some ebonics that came out of nowhere. It's not enough that they More

by chickthebusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tawnya
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Oct 04, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you've had a concern or issue with your car. We strive to be transparent to our customers about all fees and charges involved when a vehicle is brought into our service department. We have investigated your concern and our team has gone above and beyond to resolve your issue promptly and accurately. I do apologize for any inconvenience this may have caused.

October 04, 2024

Fast and excellent service. Im glad I came to Toyota to get my service done. Highly recommended More

by Grimesg93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
Report | Print
Oct 04, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

October 04, 2024

Delivered on time as promised plus he advised me of nail on one front tire so told him to replaced More

by ELOYCAVAZOS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

October 03, 2024

Our service attendant was extremely kind and efficient. She kept us updated on the status of our car. More

by djllano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Report | Print
Oct 17, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

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