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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,860 Reviews

3,860 Reviews of Toyota of Lancaster - Service Center

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December 22, 2024

Michael Hachey helping us to fix the car excellent service best customer support thank you so much! More

by shirinshayegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
Dec 24, 2024 -

Toyota of Lancaster responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

December 22, 2024

Excellent service, they respect the times and attend with dedication, they are always aware of what is needeD More

by Alejandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory grimes
Dec 24, 2024 -

Toyota of Lancaster responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

December 22, 2024

They helped you good and he explained the problem of the car and call you on the phone explaining the cause of the car More

by Mqjuarez@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Toyota of Lancaster responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

December 22, 2024

Trying to charge me over 1000$ for something i fixed with 80$. And still charged me 200+ to look for the problem when i told them what was wrong. More

by JOSECRUZ6718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Toyota of Lancaster responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We will strive to do better.

December 21, 2024

Douglas was excellent at explaining the work and provided a means of transportation so that i would not have to wait all day at the dealership. More

by gerson.n.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Toyota of Lancaster responded

Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

December 21, 2024

I have no comments, all can a I say is a good service overall until now More

by leoycristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Toyota of Lancaster responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

December 20, 2024

Fantastic service, as always. We always look forward to seeing all those smiling faces. Thank you! More

by jesse61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Toyota of Lancaster responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and look forward to assisting you again.

December 19, 2024

Eduardo was great. He always has great service very knowledgeable and great communication. Always willing to help with my needs. Quick service More

by DT38226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Dec 24, 2024 -

Toyota of Lancaster responded

Thank you for your review! We know your time is valuable, and we’re thrilled to hear that we could provide fast service. We look forward to serving you again soon.

December 19, 2024

Friendly professional and quick service. Erick is a knowledgeable guy who keeps me updated on what’s going on More

by ddance66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Toyota of Lancaster responded

We’re so happy you enjoyed our service! Your feedback made our day.

December 19, 2024

Always very professional, clean and the waiting has coffee set up for clients and the snack bar takes it to a higher level...for mindful of their clients. More

by IANDAVID111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

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