Toyota of Lancaster - Service Center

Amazing service! Everybody is so friendly and kind. No wait ever and they just help every time with every question. Everybody is so friendly and kind. No wait ever and they just help every time with every question. More

Personnel at the dealer were very courteous and attentive. Due to the long distance, I was able to negotiate the truck on line. attentive. Due to the long distance, I was able to negotiate the truck on line. More

This dealership is very good…Employees are very polite and punctual…They always explain everything about my vehicle on point… and punctual…They always explain everything about my vehicle on point… More

Well I was in and out within about an hour and a half which was pretty happy about. I thought I was gonna have to get a ride home, but they said just stay here. Will take care of it and I did the update which was pretty happy about. I thought I was gonna have to get a ride home, but they said just stay here. Will take care of it and I did the update on the Toyota with a computer and we’re all good. Got the car back quick and was very satisfied More

Every one was great and my car was finished in about one hour. Customer service was awesome hour. Customer service was awesome More

Personnel was attentive and very professional. They had a smile on their face and that created a friendly environment They had a smile on their face and that created a friendly environment More

The service center at this dealership is always great. I only take my truck to them when it needs servicing. I only take my truck to them when it needs servicing. More

It was awesome I will definitely be back. Staff is knowledgeable and courteous. The place is clean I will definitely be recommending this dealership Staff is knowledgeable and courteous. The place is clean I will definitely be recommending this dealership More

Work was completed quicker than estimated. Very professional group, very happy with Toyota of Lancaster. Very professional group, very happy with Toyota of Lancaster. More

I went in for a maintenance on my car and they didn't even check the air in my tires. My tire light came on and I notice that all of my tires were low a week later. The cashier offered to go over the res even check the air in my tires. My tire light came on and I notice that all of my tires were low a week later. The cashier offered to go over the results from the maintenance which I found strange. I asked to speak to the service person because I wanted to know what service would be due on my car on the next service date. This was all so strange because the last times I had my service, that sat down with me and went over everything on my car. I've been taking my car to Toyota of Lancaster for 6 years and now I feel like I need to go to another place to have my car serviced because they act like they don't care. I called to file a complaint with the service manager and they have not called me back. More