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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,541 Reviews

3,541 Reviews of Toyota of Lancaster - Service Center

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February 13, 2023

Joe Garcia great service Rep Timely service Very nice customer lounge Well organized and friendly More

by TERRYREAGAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
Mar 13, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

February 10, 2023

Staff I very friendly and professional Always welcoming. Is always nice feel welcome and greeted with a smile More

by ana8777cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

February 10, 2023

The best dealer in town service is excellent the staff is so informative and so friendly 👍👍👍 More

by francesdancy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

February 10, 2023

Toyota provides reliable and excellent service. I am confident in the service I receive for my car. More

by ppearbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

February 09, 2023

The department helped getting the three cars serviced. It helped me a lot since I live by myself, and I do not have any support from home. More

by nancarder310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

February 08, 2023

I brought my RAV-4 in for routine maintenance. My Service Advisor was Victoria Cuevas. She was friendly, professional, and competent. I was very pleased with her and would recommend her to othe More

by PASGLO
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Victoria Cuevas gets 5 Stars.
Mar 13, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her

February 07, 2023

The personal are very kindly, I like the customer attention!! The communication about the vehicle More

by MARIASBESTCLEANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nayeli Carbajal
Mar 13, 2023 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon!

February 07, 2023

I recently had a problem about a repair that should’ve been covered, but I ended up having to pay for it, and when I brought it to the attention of the finance manager, he checked into it, and swiftly res More

by gernandcher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

February 07, 2023

They can’t fine the problem in my car I’m very upset good luck for everyone More

by 1963angelluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
2.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Perez
Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103.

February 06, 2023

The people involved with my tundra repair were very professional. They kept me updated with everything. More

by ANGIANOJR93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Jimenez
Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

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