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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,541 Reviews
Call Service Center (661) 948-0731

3,541 Reviews of Toyota of Lancaster - Service Center

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February 20, 2023

They half xxx the work and always seem to be in a rush, and always find a way to charge you for something More

by WATTSSONJIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
U.B. Dominguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103.

February 19, 2023

Thanks. For a wonderful service. Nice and clean. Will refer to my friends and family. More

by sonya3818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

February 19, 2023

Their service is great and it is very easy to schedule an appointment. The staff is very friendly and makes you feel at home. More

by zaynell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

February 19, 2023

Our service advisor was helpful and courteous…. she answered our questions and helped us purchase our service contract More

by reyleo81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Perez
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Mar 13, 2023 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon!

February 18, 2023

The service manager was very knowledgeable of the problem with my transmission issues on vehicle. More

by peterlartigue6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Perez
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Mar 13, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

February 18, 2023

Everything went smoothly. The inspection took about as long as they stated it would. No problems at all. More

by SNEEL1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We hope to welcome you back soon!

February 16, 2023

You did the service on our Rv4, Continuing excellent service. Thank you once again, we appreciate it! RR More

by RON.ROQUEMORE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

February 15, 2023

Fast easy and so helpful. Really appreciate the time and effort and the great service they do. More

by JENLOPEZ541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nayeli
Report | Print
Mar 13, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

February 14, 2023

Amazing example. I got a beautiful car. I could not be happier with the service. More

by kristinamwengert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

February 13, 2023

Friendly and helpful. They did a good job in serving my suv and keeping informed of services status. More

by James.hall3763
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Perez
Report | Print
Mar 13, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

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