Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,542 Reviews of Toyota of Lancaster - Service Center
Sort by
March 25, 2023
They didn’t do things I asked for so I had to return to get them done. Several things that had been green on the inspection on Friday were suddenly red on Tuesday, suggesting repairs needed well before the get them done. Several things that had been green on the inspection on Friday were suddenly red on Tuesday, suggesting repairs needed well before they were due. After 20 years of good service, I was extremely disappointed to be treated this way, and I will not be returning. More
by epafncr
Verified CustomerEmployees Worked With
Joe
March 25, 2023
I am very happy with the transmission service they did it under time estimate Thanks under time estimate Thanks More
by ROSSTRINIDAD
Employees Worked With
March 25, 2023
Wait is too long. Everytime. There was a rude person in the office. Service center. Everytime. There was a rude person in the office. Service center. More
by wbbdev
Employees Worked With
Other Employees :
Carmen Perez
March 24, 2023
No issues, no complaints,xx xxx xcc cccc cxx xxxx xxcc xxx xxxc ccc cxxxxxd xxx xxxc ccc cxxxxxd More
by poimalau23
Employees Worked With
March 23, 2023
Excellent service It's my second car i get from them and I'm really happy about it and I'm really happy about it More
by APHILIPSCELLULAR
March 22, 2023
Gladys Garcia (customer service manager)and U. B dominguez(service advisor)went above and beyond,excellent customer service experience.thank you ! B dominguez(service advisor)went above and beyond,excellent customer service experience.thank you ! More
by lizvill82
March 22, 2023
Staff is very nice professional and very approachable. It's always a pleasure doing business at this location. It's always a pleasure doing business at this location. More
by diajones2004
Employees Worked With
March 22, 2023
My car came back worst then I brought it in for and then they claimed nothing is wrong and didn't care to fix they claimed nothing is wrong and didn't care to fix More
by benportillo456
Employees Worked With
Other Employees :
Carmen Perez
March 21, 2023
Erick Bravo is FANTASTIC! His follow up and consistent customer service is to be awarded. He listens to the customer's needs and is able to handle challenges that come his wa His follow up and consistent customer service is to be awarded. He listens to the customer's needs and is able to handle challenges that come his way. I have been that challenging customer and he always comes through. Thank you Erick! :) Crysta More
by parkscrysta
March 21, 2023
My vehicle is my source of transportation. your department makes it reliable and safe transportation. Thanks your department makes it reliable and safe transportation. Thanks More
by WILLIS.R
Employees Worked With
