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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,545 Reviews
Call Service Center (661) 948-0731

3,545 Reviews of Toyota of Lancaster - Service Center

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May 22, 2023

The mechanic John Brown was dedicated to finding out the reason why my AC stopped working. He was very diligent and fixed the problem asap. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brown
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May 22, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that John Brown receives the recognition he deserves. Thank you again and have a great day!

May 22, 2023

I was very satisfied with my experience I will recommend people to come to this location for all their vehicle needs. More

by jonathanjimenez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe garcia
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May 22, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

May 22, 2023

The service staff are always friendly and go out of their way to be helpful More

by aherrera1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Jimenez
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May 22, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

May 22, 2023

They were kind, and honest. They also got the work done in a reasonable amount of time. More

by clienhart07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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May 22, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

May 20, 2023

Fantastic! I have dealt with 4 or 5 Toyota dealerships and they are excellent. Toyota of Lancaster is one of the best . The staff are great. Very friendly. Cou More

by Sfpharies and venza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Perez
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May 22, 2023 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

May 20, 2023

Good save good peper good. Glade to be a part and i thank. U all so much More

by dasz123002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

May 20, 2023

Very good service. I wish Toyota will bring back the shuttle service for Toyota customers More

by William V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
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May 22, 2023 -

Toyota of Lancaster responded

Thank you for your review. We will be sure to work on creating the best possible experience for you in the future.

May 19, 2023

The experience was good Sorry can't come up with any Just can't do it ok More

by ZAPBLASTOFF@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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May 22, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

May 18, 2023

I was able to make an appointment in a timely manner. I was kept up with needed information. I paid up front for parts and picked up the car the next evening. More

by rfiske58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

May 17, 2023

I brought in two vehicles that day. The service advisors and assistants were friendly and helpful. The day went smooth, just the only hiccup was that they did not provide shuttle servic More

by m3ramire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. I'll definitely bring up your suggestion on on bringing back the shuttle.

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