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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,924 Reviews
Call Service Center (661) 948-0731

3,924 Reviews of Toyota of Lancaster - Service Center

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December 03, 2023

Service was quick and coupon was easy to use. Will be using you guys again. More

by rfblacki4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

December 02, 2023

Excellent all the times I've been there Attentive responsive and updates every step of the way More

by Sunsetblinds2734
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Report | Print
Dec 04, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

December 01, 2023

Very easy to drop off without an appointment. Everyone was so helpful, friendly amd readily available to help me. More

by sandra Avery
Recommend Dealer
Yes
Employees Worked With
I was a walk in.
Report | Print
Dec 01, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

December 01, 2023

The dealership was helpful. Dealership went beyond to assist with the service of my Toyota Corolla, and Mauricio was knowledgeable, understanding and friendly. More

by Cadleusher1
Recommend Dealer
Yes
Employees Worked With
Mauricio Orellana
Report | Print
Dec 01, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

December 01, 2023

The girls that greeted me that took the info were so sweet and very knowledgeable about what was expected and made sure I UNDERSTOOD. More

by LORETTAACOSTA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ones that helped me aren't here
Report | Print
Dec 01, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

December 01, 2023

Service advisor was very nice and explained all the services and costs up front. Thank you More

by brianjc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

December 01, 2023

They were pleasant and very informative. Did not have a long wait. They answered all my questions. More

by KAREN69TIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember who helped me
Report | Print
Dec 01, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

November 30, 2023

Short wait, thorough inspection, no pressure to get more services done, will keep coming back More

by castro.ray
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Nov 30, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 30, 2023

Friendly and very helpful service from reps! Quick response and turnaround time. Overall very happy with Toyota of Lancatser More

by alfredosand.oval247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

November 29, 2023

Excellent! Quick and efficient. Very happy and satisfied ?? Please give Brenda a raise. She is a stellar employee!! More

by JANESOUTSIDE
Recommend Dealer
Yes
Employees Worked With
Brenda Penaloza
Report | Print
Nov 29, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

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