3,547 Reviews of Toyota of Lancaster - Service Center
Shannon and yuliana are amazing. Shannon took great care of me when I had a concern about my maintenance contact and tire contact. Yuliana was amazing in helping me order the proper Shannon took great care of me when I had a concern about my maintenance contact and tire contact. Yuliana was amazing in helping me order the proper tires I needed for my mini van. Amazing people. More
Our car was initially misdiagnosed and we had to bring the truck back immediately when it again wouldn’t start at our first stop upon leaving Toyota. In the subsequent weeks that the truck had to remain the truck back immediately when it again wouldn’t start at our first stop upon leaving Toyota. In the subsequent weeks that the truck had to remain in the service department, everyone was diligent in their efforts to trace down, diagnose and fix the problem. We have just returned from our vacation and have had no further issues with our truck not starting. Thank you for continuing to search for the problem, finding it, and fixing it for us. I do not remember the name of the service manager working on our truck but he was exceptional in explaining what he was doing and searching for. All of your efforts and your wonderful attitudes throughout are Greatly appreciated!!! More
The first visit was not great, as I was left waiting for a long time when I dropped off the vehicle. However they were very helpful and friendly when I returned the second time. They got everything done wel a long time when I dropped off the vehicle. However they were very helpful and friendly when I returned the second time. They got everything done well to the best of my knowledge More
Doug was extremely helpful & informative. Customer service and professionalism was excellent!!..I would definitely recommend him for future services as my advisor. Customer service and professionalism was excellent!!..I would definitely recommend him for future services as my advisor. More
I find my service experiences with your company are usually a good, fair and professional experience. usually a good, fair and professional experience. More
Helpful & happy with their service on my car maintenance. Didn’t have an appointment but was able to service my Prius. Friendly & efficient & have always done my maintenance & on my 3rd Prius! Didn’t have an appointment but was able to service my Prius. Friendly & efficient & have always done my maintenance & on my 3rd Prius! More
Costumer service is good, with out appointment they were fast and did the service really good, and Douglas was nice and friendly. fast and did the service really good, and Douglas was nice and friendly. More
Grossly Overpriced. Got my vehicle fixed for one third the price in another repair shop. Got my vehicle fixed for one third the price in another repair shop. More