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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,549 Reviews
Call Service Center (661) 948-0731

3,549 Reviews of Toyota of Lancaster - Service Center

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July 02, 2023

It’s the nearest one to me and my dad likes the service they do on his truck More

by aidabarney32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

July 01, 2023

went in for car not passing smog and oil change was told I needed anew charcoal filter for smog that would cost 11hundred dollars I refused it turns out all I needed was new gas cap you would think that wou More

by kennethhawkins02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Alatorre
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Toyota of Lancaster responded

I'm sorry to hear you had a less than satisfactory experience at our dealership. You are completely entitled to your opinion but I do show that after the technician ran a diagnostic test we found an issue and recommended a fix. I hope you would give us another chance in the future and have a wonderful day.

July 01, 2023

Toyota is the best dealer in Lancaster , with quality car and good service , the people are very polite and helpful. More

by REVELOJO62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Jul 03, 2023 -

REVELOJO62 responded

Thanks

Jul 03, 2023 -

Toyota of Lancaster responded

Thank you! and we hope to welcome you back soon!

July 01, 2023

Polite and very helpful. When I make my appointments. I don’t have to wait long. In and out. More

by kimmiatra.moton85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Report | Print
Jul 03, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

June 30, 2023

Courteous and responsive . .good follow thru and pour service staff is knowledgeable and not pushy with his suggestions. More

by LANIE.GARCIA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 29, 2023

If you have an appointment it will be real fast service. Great service staff and clean facility. More

by GEORGEC.MERCADO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
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Jun 29, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

June 29, 2023

Professional, communicated well and timely. Definitely would continue to use the services again. Thanks Again More

by PRINCEZZ2.RJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

June 29, 2023

Great teamwork , fast and very professional personal y really love it , happy to be there , great dealership, nice and clean area, love the showroom More

by cangrilango
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

June 29, 2023

Great customer service staff and reliable maintenance team. I highly recommend and appreciate their hard work More

by Galba
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 29, 2023

The representative, Kiara Santos was very courteous and concerned. Everything was done in a timely fashion and I will return, thank you for your help. More

by PRESTON4775
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Kiara Santos receives the recognition she deserves. Thank you again and have a great day!

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