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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,550 Reviews

3,550 Reviews of Toyota of Lancaster - Service Center

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July 26, 2023

Streamlined appointment system. Appointment reminders are helpful. The service advisors are well trained in general. More

by lonestar3master
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jul 26, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

July 25, 2023

Erick Bravo had always been the best advisor to us. Thank you for the great customer service, attentive treatment and professionalism. We appreciate it. Oushana Family More

by aeoushana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with him and the rest of our team.

July 25, 2023

I highly recommend this dealership to anyone who wants to purchase a Toyota. The staff is very helpful, very kind and do everything they can to make sure that your police when you drive off. More

by WATKINSANN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 24, 2023

First time getting my car service there. I had such a great experience there. The service rep was very professional and nice. She made me feel like my car was in good hands. She also called More

by Shlchny39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cuevas
Jul 24, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

July 24, 2023

I would recommend this service to anyone. I think they are great. Your service should be right on. More

by mar4160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

July 23, 2023

Good servicing my car. But didn't keep me updated on progress till they were finised. Too over 2hrs. And I had a appt. More

by SEXTONALBERT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don" remember. A young black guy processed my intake. He was very pleasent
Jul 24, 2023 -

Toyota of Lancaster responded

Thank you for giving us your feedback. We are always looking for ways to improve our customer service. I do apologize for the wait time and we will continue to work on improving our customer service skills as a dealership but I'm glad to hear you were happy with your vehicle service.

July 22, 2023

This is the second time I go to this dealer and both times I had kiara she’s awesome More

by Lisbethmena13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with her

July 22, 2023

Great service center, I had a wonderful experience. Always willing to help, and always keeping me up to date with my car’s services. More

by luisvazram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Guzman
Jul 24, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 22, 2023

They are really polite. They are also fast in getting your car out quick. I can’t complain. More

by Lopez112310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

July 22, 2023

Everything was completed with perfection! I truly love my 2020 Toyota Camry! It's the zbest! More

by jacksonravonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve our loyal Toyota customers. Have a wonderful day!

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