Toyota of Lancaster - Service Center

Doug Velasco is an excellent Service Advisor. Doug will never try to sell unneeded repairs always has vehicle ready as promised. Doug will never try to sell unneeded repairs always has vehicle ready as promised. More

Toyota of Lancaster is simply the best ! I'm very satisfied with everyone in the service department .I highly recommend Toyota. Douglas Velasco was my service Rep and I'm very pleased with I'm very satisfied with everyone in the service department .I highly recommend Toyota. Douglas Velasco was my service Rep and I'm very pleased with his knowledge, communication, timely matter and efficiency . I only go to Toyota for my car service needs because when I go I always feel at home and comfortable. Overall I'm very pleased with the service dept ,service employees and the customer service representatives at the call center .Jason Gonzalez the technician is the best ! More

Receptionist was very professional & super kind. She explained clearly about my question. I am satisfied. She explained clearly about my question. I am satisfied. More

Dan un muy buen servicio al cliente me parece muy bueno y son muy amables son muy amables More

Great working at this site. Clear, honest, straightforward, and to the point. The representative who I worked with makes the process so much easier Clear, honest, straightforward, and to the point. The representative who I worked with makes the process so much easier More

I come to this dealership for my service all the time and they always do a fantastic job. they always do a fantastic job. More

I’m not done yet with my car. I’m waiting if the parts are in already. No calls and follow up. I’m waiting if the parts are in already. No calls and follow up. More

Fast check in. Called me when my car was ready and texted me too. Found my car in the lot faster than in the past Called me when my car was ready and texted me too. Found my car in the lot faster than in the past More

The service representative was very professional, helpful and was considerate of my time. The service was done very quickly. and was considerate of my time. The service was done very quickly. More

My salesman is a good seller very patient and knowledgeable. It was a long process but he kept us in the loop. knowledgeable. It was a long process but he kept us in the loop. More