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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,551 Reviews
Call Service Center (661) 948-0731

3,551 Reviews of Toyota of Lancaster - Service Center

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August 15, 2023

Awesome service my car got serviced very quickly, I like the automatic updates and the way they write up cars it makes it go very fast and smooth More

by ben_dewater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 14, 2023

Excellent customer service. Everything went smoothly. Don’t know what else to say. I will be going back. More

by liga_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

August 14, 2023

I brought my car from Toyota of Lancaster in 2008 and each time I had my car service they did an excellent job and the service price was right. More

by THOMASJACKSONLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Toyota of Lancaster responded

We appreciate you giving us a 5 star review. Thank you so much for being a Loyal Toyota of Lancaster Customer. We look forward to serving you in the future.

August 12, 2023

Kind, helpful, engaged, Have been a customer for seven years,Thank you Toyota of Lancaster More

by kwiltingkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. We appreciate you for being a Loyal Toyota Lancaster Customer

August 12, 2023

Customer service is very poor. No greeting No have a good day.. Customer service is everything in a business More

by sal8gonzalez
Recommend Dealer
No
Employees Worked With
Service department
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Aug 14, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. If you'd like to discuss anything further you can reach me at (661) 952-2103

August 11, 2023

I like coming here. Nice advisor and good service. Fast service too. See you again! More

by JCSARMIENTO651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

August 10, 2023

Ms Santos was very helpful and kept me apprised of my vehicle progress. The people at Lancaster Toyota are always very helpful. More

by lmcguire1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 10, 2023

Awesome experience Mr Bravo. Was on point n the snacks lady is adorable I’ll definitely return More

by ANNNEBBLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 10, 2023

I was very happy with the service and Gus was very thorough with explaining what they did to my car. More

by RACHRODRIGUEZ8858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

August 10, 2023

5000 maintenance on our 2023 Highlander was great! Brenda did a great job facilitating the work after a glitch in the scheduling (on our part), in a very efficient and positive way. Thanks to her for More

by rayestis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Penaloza
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Aug 11, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Brenda Penaloza receives the recognition she deserves. Thank you again and have a great day!

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